Senior Software Engineer - Session Replay | USA | Remote

Grafana Labs

4d•$154,445 - $185,334•Remote

About The Position

The Session Replay squad is building a new Grafana Cloud product that helps customers understand what users experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, and performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks.

Requirements

Comfortable working in a remote-first company; communication is key.
Collaborative, friendly, kind, and respectful. Operate by consensus. Able to contribute to a discussion, disagree constructively, and commit to the team’s decision.
Able to communicate design decisions clearly in written and spoken English.
Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs)
Comfortable owning features in ambiguous problem spaces. Ability to work on your own is crucial.
Good understanding of a software development process that takes a user-centered approach. Easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value.
Enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. Value code maintainability, readability & automation.
Use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't.

Nice To Haves

Experience with columnar/analytical databases
Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.).
Experience building debugging or developer-focused tools.
Familiarity with privacy, security, and access control in data-heavy systems
Experience working on performance-sensitive systems (large datasets, real-time queries, session data)

Responsibilities

Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems
Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data, Defining data models, ingestion pipelines, and query patterns
Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud
Make high-leverage architectural decisions that impact multiple teams and products
Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences
Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully.
Improve engineering standards, patterns, and operational practices within the team
Mentor engineers and help grow technical leadership within the team