Senior Software Engineer, JSTOR Stewardship

ITHAKA

4d•$112,240 - $140,300

About The Position

ITHAKA is hiring a frontend-focused Mid/Senior Software Engineer for the JSTOR Stewardship team to build modern, user-centered web applications that help learners, educators, and librarians discover and engage with JSTOR content. The role centers on frontend engineering while also leading complex technical initiatives across features or systems, from discovery and technical design through deployment, experimentation, and production operations. The engineer will work in a cross-functional product team with Product, Design, User Research, Data Science, and Engineering to address user problems, deliver intuitive and accessible experiences, and improve products through experimentation, analytics, and AI-assisted capabilities. At the senior level, the role combines technical execution with product thinking and includes technical leadership, architectural guidance, and mentoring. ITHAKA’s mission is to expand access to knowledge and education around the world through services including JSTOR, Portico, and Ithaka S+R. Employees are expected to contribute to a culture grounded in belonging, evidence, speed, teamwork, and trust. The position is open to candidates who can work and reside in the continental United States. ITHAKA is not currently considering candidates who require immigration sponsorship.

Requirements

For the mid-level role, at least 2 years of experience; for the senior-level role, at least 5 years of experience.
Experience building production web applications with React, Vue, or a similar framework, using TypeScript, modern HTML and CSS, and component-based architecture.
Strong frontend skills, including responsive design, accessibility, performance, and maintainable application architecture.
Experience integrating frontend applications with REST or GraphQL APIs, and ability to contribute to GraphQL services and AWS Lambda functions using Node.js, Python, or similar technologies.
Experience with automated testing, production debugging, and monitoring or observability practices.
Familiarity with CI/CD and cloud-hosted application deployment workflows.
Experience with Git-based development, code reviews, and technical documentation.
Ability to collaborate across engineering and with product and design partners, and communicate technical decisions and tradeoffs clearly.
Ability to use user feedback, product data, or operational metrics to inform engineering decisions and improve user experiences.
For the senior-level role, demonstrated experience leading complex technical initiatives from concept through production and operation, including work with ambiguous requirements.
For the senior-level role, ability to guide technical decisions and balance user needs, business priorities, engineering quality, and long-term maintainability.
For the senior-level role, experience helping other engineers grow through technical guidance, code review, or mentoring.
Must be able to work and reside in the continental United States.
Must not require immigration sponsorship to work in the United States.

Nice To Haves

Experience building AI-powered product experiences or integrating LLMs into customer-facing applications.

Responsibilities

Design, build, test, deploy, monitor, and maintain production-grade web applications.
Develop intuitive, performant, reliable, and accessible user interfaces with a strong focus on user experience.
Build and integrate APIs and backend services to deliver end-to-end product experiences.
Instrument applications for analytics, experimentation, and observability to enable data-informed product decisions.
Collaborate with Product, Design, User Research, Data Science, and Engineering to identify user problems, validate solutions, and iterate based on evidence.
Contribute to technical documentation and design artifacts to share knowledge and communicate architectural decisions.
Use product, operational, and engineering metrics to evaluate technical decisions and improve product quality and engineering effectiveness.
Participate in an on-call rotation supporting production systems.
Travel occasionally, less than 10% of the time, primarily to ITHAKA’s Michigan and New York offices.
At the senior level, provide hands-on technical leadership for complex initiatives from discovery through production, partnering with Product and Design to balance user needs, business goals, and engineering tradeoffs.
At the senior level, guide technical design and architecture decisions within the product area to improve scalability, maintainability, reliability, and developer experience.
At the senior level, identify technical debt, operational risks, and opportunities to improve engineering practices and the long-term health of the team’s systems.
At the senior level, mentor engineers through code reviews, technical design discussions, pair programming, and day-to-day collaboration.