About The Position

At Dotmatics, a Siemens company, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together.

Requirements

  • C# / .NET: Strong hands-on experience developing and maintaining applications using C# and the .NET platform.
  • Desktop Application Development: Experience maintaining Windows desktop applications and user interfaces.
  • SQL Server: Strong experience with relational databases, SQL Server, data access, troubleshooting, and performance considerations.
  • Web APIs: Experience developing and supporting REST APIs and application integrations.
  • Azure: Experience working with applications and services deployed in Microsoft Azure.
  • DevOps / Build and Release: Experience with source control, automated builds, deployment, release management, and troubleshooting deployed applications.
  • Product Maintenance: Experience supporting mature production software, including bug fixes, maintenance releases, and incremental feature development.
  • Troubleshooting: Strong analytical skills and the ability to diagnose problems across application, database, infrastructure, and customer environments.
  • Ownership: Comfortable taking responsibility for a product area, managing priorities, and following issues through to completion.
  • Communication: Ability to work directly with Support, Business Development, Product Management, developers, and other stakeholders to clearly understand and communicate technical issues.
  • Autonomy: Comfortable working independently and making practical engineering decisions within an established product architecture.
  • Collaboration: Able to work constructively with multiple engineering teams and share knowledge across existing and future product development.
  • New Product Development: Ability to contribute beyond maintenance when needed, including SaaS architecture and development, scientific and analytical algorithms, performance optimization, and scalability work.

Nice To Haves

  • Experience with scientific or laboratory software.
  • Experience with chromatography, mass spectrometry, CDS, LIMS, ELN, or other laboratory informatics systems.
  • Experience maintaining software used in regulated or enterprise customer environments.
  • Experience with legacy or long-lived Microsoft technology stacks.
  • Experience supporting customer-specific configurations and integrations.
  • An electrical engineering, software engineering, computer science, or related technical background.

Responsibilities

  • Take primary engineering ownership for the maintenance and support of existing Virscidian products.
  • Investigate and resolve software defects, production issues, and customer-reported problems.
  • Work with Support, Business Development, Product Management, and engineering teams to understand issues, priorities, and customer impact.
  • Implement new features and product enhancements on a case-by-case basis as customer and business needs evolve.
  • Maintain and enhance existing C#/.NET applications, including desktop UI (WPF, WinForms), services, Web APIs, and supporting components.
  • Work with SQL Server databases, data access layers, stored procedures, and application data models.
  • Support Azure hosted resources and existing DevOps, build, deployment, and release processes.
  • Troubleshoot issues across software, database, configuration, deployment, and customer environments.
  • Help improve the visibility and communication of product issues so priorities are clear to engineering and business stakeholders.
  • Collaborate with engineers working on future products when knowledge of the existing products, workflows, or domain is needed.
  • Contribute to new product development when appropriate, including SaaS platform work, scientific algorithms, performance and scalability improvements, and related engineering efforts.

Benefits

  • remote-friendly environment
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