Senior Software Engineer, Cloud Customer Tooling

Crusoe•San Francisco, CA
•$170,000 - $205,000

About The Position

Crusoe is seeking a Senior Software Engineer to join the Admin Tooling team within Cloud Customer Experience (CCX). The CCX organization delivers user experiences for internal and external users of Crusoe’s AI-focused cloud platform. Admin Tooling builds and maintains the foundations of a secure, reliable, self-service platform that lets internal teams work efficiently while preserving governance and auditing. As a founding member of the team, the engineer will contribute to the product and technical vision for internal tooling across the company. The role includes partnering with cross-functional teams to identify bottlenecks and develop processes and software solutions; owning the technical roadmap for the admin tooling stack, including authentication and authorization systems, APIs, microservices, and Web, CLI, and MCP interfaces; maintaining and extending critical internal tools; and establishing engineering practices, leading design reviews, and mentoring engineers.

Requirements

  • 5+ years of software development experience.
  • Programming experience with modern compiled languages such as Go, Rust, Java, or C++; services are primarily written in Go.
  • Exceptional ability to communicate directly with end users, understand their problems, and align on technically sound solutions.
  • A proven track record of quickly understanding problems and delivering software solutions efficiently.
  • Proven ability to design and scale fault-tolerant distributed systems and develop managed cloud services.
  • Experience defining SLOs, instrumenting services with metrics, logs, and traces, and using those signals to debug production issues.

Nice To Haves

  • Experience with RBAC or permissioning systems.
  • Experience with TypeScript and React.
  • Experience with internal tooling or developer platforms such as Retool or Backstage.

Responsibilities

  • Work with Product and Design, Developer Experience, Security, and Customer Success to identify company bottlenecks and propose processes and software solutions.
  • Own the end-to-end technical roadmap for the admin tooling stack, including AuthN and AuthZ systems, API and microservice design, and Web, CLI, and MCP client interfaces.
  • Maintain and extend internal tools supporting customer interactions, datacenter operations, and other business-critical functions.
  • Set team engineering practices and drive design reviews.
  • Mentor junior and mid-level engineers and help build a high-performing engineering culture.

Benefits

  • Competitive compensation and equity packages.
  • Restricted Stock Units.
  • Paid time off, paid holidays, and leave of absence programs.
  • Comprehensive health, dental, and vision insurance.
  • Employer contributions to an HSA account.
  • Paid parental leave.
  • Paid life insurance and short-term and long-term disability coverage.
  • Professional development and tuition reimbursement.
  • Mental health and wellness support.
  • Commuter benefits for parking and transit.
  • Cell phone stipend.
  • 401(k) retirement plan with company match up to 4% of salary.
  • Volunteer time off.
  • Global travel insurance and emergency assistance.
  • Daily meals allowance.
  • Additional location-specific perks and programs.
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