Senior Software Engineer

CprimePlano, TX
Onsite

About The Position

This role focuses on helping clients improve their business systems by migrating them to the Atlassian suite. The engineer will work with clients from the initial planning and assessment phases through implementation, troubleshooting, and post-implementation support. This includes gathering requirements, assessing current application usage, researching migration paths, and proposing solutions. The role also involves developing and implementing infrastructure for new product deployments, collaborating with Systems Architects, and creating custom tools and scripts for data migration. Configuration of Atlassian Access and external authentication platforms, as well as researching migration solutions from non-Atlassian platforms, are key responsibilities. The engineer will also lead workshops, provide training, and offer ongoing support and consultation to clients.

Requirements

  • Bachelor's Degree in Computer Science, Engineering or Related Field
  • Five (5) years of progressively responsible experience
  • Five (5) years of experience in Atlassian Cloud
  • Five (5) years of experience in Azure
  • Five (5) years of experience in AWS
  • Five (5) years of experience in Groovy
  • Five (5) years of experience in Python
  • Five (5) years of experience in SQL

Responsibilities

  • Help clients improve business systems using the Atlassian suite by migrating them from 3rd party tools to Atlassian applications using best practices and recommendations.
  • Work with clients in planning for Atlassian migrations, implementing the Atlassian migrations, and troubleshooting post-Atlassian implementation issues.
  • Assess clients' current systems by gathering client requirements and assessing current applications usage.
  • Research possible migration paths and make proposals to clients for migrations.
  • Consult on, develop, and implement infrastructure for new products deployments where it is required for the project.
  • Collaborate with a Systems Architect on application and data configurations.
  • Develop custom tools and scripts to facilitate data migration processes.
  • Consolidate Atlassian applications/environments.
  • Configure Atlassian Access as well as external authentication platforms such as Azure, AD, LDAP, Okta, OneLogin, Google Workspace and others.
  • Research migration solutions from non-Atlassian platforms as Rally, Zendesk, ServiceNow and others.
  • Execute test and production migrations and make necessary process adjustments.
  • Troubleshoot issues that arise during implementation.
  • Lead transformation workshops and new platform trainings during implementation and post-implementation.
  • Provide post-implementation support by resolving issues that arise.
  • Provide support to clients' end-users by conducting assessments and implementing solutions.
  • Conduct an ongoing analysis of the new post-migration environment and compile a report on problems and their possible solutions.
  • Provide administrative support to clients by working with project stakeholders to support their day-to-day operations.
  • Provide consultation on application functionalities and possible improvements.
  • Execute application and platform configuration changes on client requests.
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