Senior Software Engineer

Kubbly•Brooklyn, NY
•Hybrid

About The Position

At Kubbly, we are changing the way businesses engage with customers through messaging apps by using AI agents. We are looking for a Senior Software Engineer to help scale our platform that enables businesses to deploy their messaging AI agents. This role offers the opportunity to shape the growth of a proven product in its early stages, working closely with the founding team. The company has experienced founders, strong backing, and a culture that values technical discussions and ownership. As a Senior Software Engineer, you will be responsible for building the systems and tools that will drive the future of business-consumer engagement, working alongside the founding team to drive the product roadmap, develop new features, and scale the platform. You will be product- and customer-obsessed, evaluating your own hypotheses and making a significant difference.

Requirements

  • 3+ years of experience in Software Engineering or DevOps supporting software development environments.
  • Strong programming skills (Python, Rust, Java, React, Golang, TypeScript, Node.js or other scripting languages).
  • Experience designing and operating scalable production systems, with strong fundamentals in system design, performance, and fault tolerance.
  • Strong understanding of testing, observability, and security best practices for backend services and production infrastructure.
  • Proficiency in cloud platforms (AWS preferred - EC2, S3, Lambda, RDS, ECR, ECS/EKS), including building and maintaining containerized applications (e.g., Docker, Kubernetes).
  • Deep understanding of REST principles and experience working with backend APIs and services.
  • Experience with relational databases (PostgreSQL, MySQL, etc.) and solid understanding of data normalization principles.
  • Expertise in CI/CD best practices and tools (GitHub Actions, Jenkins, CircleCI, etc.)
  • Experience using GenAI work boosting tools in your day-to-day job (ChatGPT, Claude, Gemini, etc).
  • Strong skills in shell scripting (bash, zsh) and terminal multiplexers (tmux).
  • Stubbornness on the vision, flexibility on the details.
  • Flexible and curious to learn about new things constantly.
  • Perfectly fine to bury the hatchet for efforts that don’t lead to PMF and view this is as a learning opportunity.
  • Customer Obsession: listen to our customers’ pains and work backwards to create awesome solutions.
  • Desire to work (mostly in person), next to CTO, CEO and being involved with engineering decisions.
  • Exceptional collaboration, and communication skills that foster a high-performing team environment.

Nice To Haves

  • Experience in early-stage or high-growth tech environments.
  • Familiarity building and managing data and process pipelines using Airflow or other workflow orchestration tools.
  • Experience with infrastructure as code (IaC) tools (Pulumi, Terraform, etc.).
  • Experience with event-driven architectures and asynchronous processing (queues, pub/sub, background jobs).
  • Experience building B2B SaaS integrations or customer communication platforms (email, SMS, WhatsApp, CRM/e-commerce tooling).

Responsibilities

  • Lead the conception, development and scaling of tools and features that will be used from business to monitor and drive customer engagement.
  • Own the architecture, reliability, observability, and scalability of core product systems in production.
  • Design, build and expand our proprietary database that powers our AI engines providing customer insights.
  • Build and maintain integrations with external APIs, messaging channels, and internal services that power customer engagement workflows.
  • Implement and optimize robust CI/CD pipelines to facilitate reliable, frequent software deployments.
  • Raise the standard for code quality (best practices in software development, code reviews, testing, etc) and help us shape our engineering culture.
  • Collaborate closely with the team to streamline workflows and reduce friction in the development lifecycle.
  • Maintain clear, comprehensive documentation for all release processes and infrastructure systems.

Benefits

  • Competitive salary and generous equity
  • 14 paid company holidays
  • Unlimited paid time off
  • Significant coverage of medical, dental, and vision insurance
  • Contribution towards medical, dental, and vision insurance for dependents
  • Generous 401(k) company match
  • Home office set-up
  • Gym membership
  • All the cold brew when the machine is not broken and every type of coffee possible
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