Senior Software Engineer

University of Arkansas System•Little Rock, AR

About The Position

The Senior Software Engineer will join the Center for Hearing Health Access at the University of Arkansas for Medical Sciences (UAMS), which conducts community-engaged research to develop technology-enabled interventions that increase access to hearing care in rural communities. The Center’s portfolio includes studies and programs funded by NIH, the Rural Health Transformation Program, the Patient-Centered Outcomes Research Institute, USDA, and HRSA. The engineer is responsible for software development, data management, and technical decision-making for new and existing studies and initiatives. The role works with team members on requirements gathering, system design, and support; builds systems and processes for data quality assurance and reporting; and addresses the Center’s technical needs. The engineer also works with community partners to develop suitable tools and data-transfer practices and collaborates with the Associate Director on integrating data sources, including hearing-screening instruments and telemedicine platforms. The role includes creating and deploying technical solutions for research and healthcare problems, maintaining secure and reliable software, supporting data integration and research databases, and helping ensure data security, regulatory compliance, and quality assurance across projects. The position also supports the research team with data collection instruments, electronic survey tools, and systems for handling qualitative study data.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent.
  • Five years of experience as a senior software developer, systems administrator, or equivalent.
  • Experience developing full-stack software projects from concept through deployment.
  • Experience building or maintaining a web-based application backed by a relational database.
  • Strong front-end web programming and design skills.
  • Experience handling sensitive or regulated data.
  • Experience integrating with external systems.
  • Ability to deploy and troubleshoot applications in a cloud environment.
  • Experience with system administration and software deployment.
  • Demonstrable initiative and flexibility.
  • Ability to work independently and effectively in groups.
  • Clear written and verbal communication with non-technical users, including writing plain-language user-facing content.
  • Patience and professionalism when providing direct technical support to participants and staff remotely and across time zones.

Nice To Haves

  • Experience with cloud-based continuous deployment systems.
  • Experience with Ruby on Rails.
  • Experience with OCR or development pipelines.
  • Experience with REDCap and statistical software packages such as SAS, STATA, or R.
  • Experience developing mobile apps.
  • Experience with school or healthcare information integration.

Responsibilities

  • Create and build technical solutions to support research and address healthcare problems.
  • Deploy existing and new software solutions to secure environments.
  • Maintain uptime and reliability of deployed software.
  • Collaborate with team members and partner sites to address data problems and develop solutions.
  • Work with the Center’s Associate Director to integrate data from multiple sources at partner sites.
  • Ensure the security and integrity of user and research data.
  • Understand project regulatory requirements, including HIPAA, COPPA, and FERPA.
  • Complete and track regulatory documents related to data management.
  • Train team members on data safety practices and policies and ensure processes are operationalized.
  • Design, implement, and manage quality-assurance processes and procedures for research activities across projects.
  • Develop and maintain project databases for data storage and analysis, and develop survey-collection tools.
  • Select appropriate software for data needs, such as REDCap, Qualtrics, or ODK.
  • Support development of data-collection instruments and convert them to electronic formats.
  • Assist with systems for monitoring collection, storage, cleaning, analysis, and dissemination of data for qualitative study components.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents for undergraduate study.
  • Retirement contribution match of up to 10% from UAMS.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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