Senior Software Engineer - Seattle, WA

Otter • Seattle, WA

1d • $167,000 - $230,000 • Onsite

About The Position

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

Requirements

• 3+ years building production web applications, with strong ownership of features from design through launch and iteration.
• Deep frontend expertise in React and TypeScript: component architecture, hooks, state management, data fetching (React Query, Apollo/GraphQL), and building accessible, performant data-heavy UIs.
• Full-stack mindset — comfortable working across the stack: consuming and shaping API contracts, debugging data discrepancies with backend/analytics services.
• Experience with analytics or BI products — dashboards, reporting, metrics exploration, financial/operational reporting, or similar; bonus if you've built charting, filtering, or self-serve analytics experiences.
• Strong engineering fundamentals — ownership mindset, testing discipline, TypeScript rigor, and code review culture
• Product sensibility — you care about restaurateur-facing UX, building trust through data, and collaborating with product and UX design on customer experiences.
• Collaboration and communication — you work well with PM/Design/Data partners, give clear technical feedback, and thrive in a fast-moving, onsite, cross-functional environment.

Nice To Haves

• experience with visualization libraries (e.g. Visx, D3, Recharts), Cypress E2E testing, internationalization (Rosetta), Mixpanel/product analytics, or data platforms (Cube, Pinot, warehouse-style analytics).

Responsibilities

• Build and evolve Otter Insights — enable customers to answer questions like “How’s my business doing?”, “What should I focus on today”, and “What do I owe for taxes” through best-in-class data intensive applications and experiences.
• Ship full-stack product features with end to end ownership: React/TypeScript UI in Fiber micro-frontends, data integration via GraphQL and analytics APIs, and close partnership with data/platform engineers on metrics definitions and data correctness.
• Modernize our product suite: add chat with your data, data storytelling, scheduled reports, and other features that modernizes our product suite.
• Build a reusable platform: support our engineering community through reusable FE components and building a Board Maker product to ship dashboards through a no-code interface.
• Own quality and reliability through layered testing with Jest, and Cypress and building performance testing frameworks.

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed