Senior Software Engineer

Docusign • San Francisco, CA

3d • Hybrid

About The Position

We are building a cutting-edge ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Senior Software Engineer, you will be responsible for leading medium to large initiatives and scaling the Developer platform, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docusign's growing IAM ecosystem.
In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, guiding architectural decisions, and managing incident response processes that require being on rotational on-call, and coordination both within the team and other teams within the organization.
This position is an individual contributor role reporting to the Director, Software Engineering.

Requirements

• Bachelor's degree
• 8+ years of software development experience, with a focus on cloud platforms and large-scale systems
• Experience with Azure services, queueing systems, SQL databases (e.g., Azure SQL Database, SQL Server) and NoSQL solutions (e.g., CosmosDB)
• Experience with NodeJS, C#, Java, C++, or Go
• Experience building AI Agents and prompt engineering
• Experience using AI-assisted development tools (e.g., LLMs for coding assistance, code generation) to accelerate software delivery
• Experience with RESTful APIs, GraphQL APIs, and microservices architecture and APIs at scale
• Experience developing software solutions using object-oriented methodologies and design patterns

Nice To Haves

• Knowledge and experience in high scale, highly available systems
• 3+ years professional experience building complex, scalable applications
• Excellent problem-solving skills
• Curiosity and ability to learn new technologies and tool sets
• Experience with NodeJS technology stack and various databases
• Familiarity with Microservice architecture
• Experience with Cloud platforms like Microsoft Azure or AWS
• Care deeply about writing high-performance, reusable code for components that will be used across our product

Responsibilities

• Design and optimize secure and scalable systems, including queueing architectures, NoSQL, and SQL storage systems, to handle the diverse needs of the ecosystem
• Provide technical guidance and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team
• Create secure, efficient backend services and agents in Javascript or other object-oriented programming languages
• Develop and maintain feedback loops for your AI Agents
• Work directly with customers and internal teams to understand needs and iterate quickly
• Adapt quickly to new technologies, coding languages and domains
• Raise issues proactively that might impact delivery commitments
• Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git)

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior