Senior Software Engineer - Salesforce Sales/Health Cloud
About The Position
Become a part of our caring community. Join Humana's Growth Team and help build innovative Salesforce solutions that support senior-focused primary care services. The Senior Software Engineer will play a key role in designing, developing, and supporting Salesforce Sales Cloud and Health Cloud applications, leveraging OmniStudio, Apex, Flows, and AI-enabled technologies to enhance agent experiences and drive business growth. This role offers the opportunity to work closely with senior leadership in a fast-growing healthcare environment. Hybrid schedule with at least one in-office day per week required. Candidates may be based near any of the following locations: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Washington, DC; Fort Lauderdale, FL; Louisville, KY; Nashville, TN; New York, NY; or Tampa, FL.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience designing, developing, and testing software applications.
- 3+ years of Salesforce development experience.
- Strong experience with Salesforce Sales Cloud and/or Health Cloud.
- Proficiency with OmniStudio (OmniScripts), Apex, Salesforce Flows, Lightning Components, and Salesforce APIs.
- Experience with Salesforce integrations, preferably using MuleSoft.
- Strong understanding of Agile development methodologies.
- Excellent troubleshooting, problem-solving, and communication skills.
- Passion for improving customer and consumer experiences through technology.
Nice To Haves
- Master's degree in Computer Science, Information Technology, or a related field.
- Experience with Azure and enterprise integration architectures.
- Experience mentoring junior developers and leading technical discussions.
- Knowledge of healthcare industry processes and Salesforce Health Cloud implementations.
- Experience working with AI-enabled Salesforce tools and technologies.
- Salesforce certifications preferred, including one or more of: Salesforce Administrator, Platform Developer, Sales Cloud Consultant, Service Cloud Consultant, Health Cloud Certification, OmniStudio Consultant.
Responsibilities
- Design, develop, and maintain Salesforce Sales Cloud and Health Cloud solutions using OmniStudio (OmniScripts), Apex, Flows, Lightning Components, Visualforce, and Salesforce APIs.
- Build custom applications, workflows, automations, and user interfaces that support sales and enrollment processes.
- Develop and support integrations between Salesforce and external platforms, including MuleSoft and Azure.
- Collaborate with Product Owners, Business Analysts, Project Managers, Salesforce Leads, and engineering teams to translate business requirements into scalable technical solutions.
- Lead and participate in code reviews, design discussions, pair programming, troubleshooting, and debugging activities.
- Develop and execute testing strategies, support SIT/UAT efforts, and resolve defects to ensure application stability and performance.
- Support production deployments, incident management, root cause analysis, and post-production validation activities.
- Create and maintain technical documentation, solution designs, test plans, user guides, and knowledge transfer materials in Azure DevOps (ADO).
- Contribute to the adoption of emerging Salesforce and AI technologies, including Einstein capabilities and other AI-enabled solutions.
- Follow development standards and best practices to deliver high-quality, secure, and scalable Salesforce applications.
Benefits
- medical
- dental
- vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
