Senior Software Engineer, Salesforce Platforms

Marriott•Bethesda, MD

16h•$110,400 - $198,900•Hybrid

About The Position

Marriott has over a dozen Salesforce orgs, including one of the largest Salesforce implementations by number of users with the Empower platform used by over 100,000 associates across Hotels, Customer Engagement Centers, and Sales teams. We are looking for a motivated and innovative candidate to join our Salesforce Engineering team as a Salesforce subject matter expert. Our team will define and create the next generation of solutions to drive Marriott value and serve our business by leveraging current and leading-edge technologies in an innovative and impactful manner.

Requirements

Undergraduate degree in Computer Science or equivalent experience/certification
6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments
Minimum 3+ years of experience with consuming web services
2+ years of experience Lightning framework (Aura, LWC)
Strong understanding of lightning flows and trigger framework
Expertise in programming languages and methodologies (e.g., Java and Apex)
Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
Strong understanding of SDLC methodologies (Agile, SCRUM, other)

Nice To Haves

Graduate degree in Computer Science or related
Salesforce developer/architect/admin certifications are pluses
Experience with DevOps tools such as Git, JIRA, Jenkins and Dynatrace
Experience in development of hotel property applications
Experience in Agile methodology environment
Familiarity with Salesforce Process Builder and Workflows
Understanding of Salesforce security controls
Leadership experience in a sourced environment

Responsibilities

Trains and/or mentors other team members, and peers as appropriate
Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
Identifies opportunities to enhance the service delivery processes.
Performs more complex quantitative and qualitative analyses for service delivery processes and projects.
Facilitates achievement of expected deliverables and obligations of Services Providers
Validates completeness of requirements prior to Service Provider or internally managed team solutioning
Through the service provider or internally managed teams, plans and coordinates complex implementation overseeing quality control of application functional design, usability, functionality, and implementation.
Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities
Ensures all projects follow the defined development and business case processes
Ensures proper coordination with appropriate IT and vendor relations teams
Provides consultation for routine and complex systems development
Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
Follows all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
Maintains a proper balance between business and operational risk
Follows the defined project management standards and processes
Validates that Service Providers develop and manage respective aspects of a project plan (e.g., schedules, deliverables, metrics)
Makes short term plans for the team to effectively utilize resources
Monitors Service Provider outcomes
Reviews estimates of work effort for client projects provided by Service Providers for accuracy
Facilitates timely resolution of service delivery problems and minimizes the impact on clients
Other reasonable duties as assigned