Senior Software Engineer - Salesforce

Delta Dental•Oakland, CA

About The Position

We are seeking a Senior Salesforce Engineer to design, build, and scale enterprise‑grade solutions on the Salesforce platform. This role requires strong technical depth, architectural thinking, and sound judgment in choosing between low‑code, no‑code, and pro‑code approaches based on scalability, maintainability, and business needs. The ideal candidate has hands‑on experience across Salesforce core development, Sales Cloud, Partner Portals, and Salesforce Data Cloud, along with experience leveraging AI‑driven solutions using leading LLM platforms. Experience with Salesforce Industries Cloud (especially Health Cloud) and Digital Insurance solutions is highly desirable.

Requirements

BS in Computer Science or equivalent technical field.
4+ years of hands‑on Salesforce platform experience with strong expertise in Apex, Lightning Web Components (LWC), Salesforce Flows and Flow Orchestration, and Salesforce Sales Cloud
Experience with Salesforce Health Cloud
2+ years of experience with Salesforce Partner Portals / Experience Cloud
2+ years of experience with Salesforce Data Cloud
1+ year of experience with Revenue Cloud Advanced
1+ year of experience with Agent force
Solid understanding of Salesforce security model, role hierarchy, sharing rules, and data modeling
Experience designing and consuming APIs and enterprise integrations
Salesforce Platform Developer I Certification
Salesforce Platform Developer II Certification
Salesforce Administrator Certification
Demonstrated ability to make sound architectural decisions across low‑code, no‑code, and pro‑code solutions
Ability to identify key issues and details, and present understandable alternatives to both technical and non-technical individuals
Ability to create and maintain technical documentation to support the testing, installation, operations, deployment and maintenance of products
Proven ability to effectively present data to facilitate understanding of findings
Ability to solve complex problems using analytical and creative problem-solving skills for design, development and testing of systems
Competent at adhering to organizational processes and procedures including but not limited to scrum and various design artifacts.
Knowledge of agile development methodologies
Life-long learner, process improver

Nice To Haves

Experience with Digital Insurance platforms or insurance domain solutions (policy lifecycle, underwriting, claims, partner/producer portals)
Experience implementing AI/LLM solutions within enterprise applications
Salesforce Technical Architect Certification (preferred)
Additional Salesforce certifications (Data Cloud, AI, Revenue Cloud, Industries)
Experience with Salesforce DevOps tools (Git, Copado, Gearset, CI/CD)
Familiarity with Agile/Scrum methodologies
Experience working in regulated industries such as insurance, healthcare, or life sciences

Responsibilities

Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Flow Orchestration
Apply strong engineering judgment to select the appropriate no‑code, low‑code, or pro‑code solution to meet functional, performance, and scalability requirements
Build and enhance Partner Portals / Experience Cloud solutions for external users
Develop and optimize solutions on Salesforce Sales Cloud
Implement and integrate Salesforce Data Cloud to enable unified, real‑time customer insights
Design and support Revenue Cloud Advanced solutions, including product configuration, pricing, and billing workflows
Leverage Agentforce to implement AI‑assisted workflows and intelligent automation
Design, integrate, and operationalize AI‑powered features by working with large language models (LLMs), including OpenAI and Anthropic models (e.g., Opus, Sonnet), to enable conversational interfaces, automation, summarization, and decision‑support use cases
Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications
Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools
Enforce best practices for security, data access, sharing, performance, and scalability
Participate in solution design discussions, peer code reviews, and release management
Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions
Mentor junior engineers and promote best practices in Salesforce development and platform governance
Support CI/CD pipelines and Salesforce DevOps processes