Senior Software Engineer (Platform Core)

Pindrop

4d•$130,000 - $170,000•Remote

About The Position

As a Senior Software Engineer on Platform Core, you will own and evolve high-scale backend and data-layer services that every Pindrop product depends on. Platform Core owns foundational services including IAM, Interaction Service, Data Lake, reporting, and admin services, and the team is responsible for keeping these systems fast, reliable, and SLA-compliant even on record call-volume days.

Requirements

5-7+ years of experience building backend services and APIs in production, or equivalent practical depth.
Strong hands-on experience with Python and/or Go.
Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker.
Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services.
Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs.

Nice To Haves

Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM.
Experience with infrastructure as code, especially Terraform.
Strong observability habits across metrics, logs, and traces.
Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations.

Responsibilities

Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions.
Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support.
Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business.
Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic.
Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning.
Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team.

Benefits

Competitive compensation package, including RSUs (Restricted Stock Units) for all employees
Remote-first environment
Unlimited Paid Time Off (PTO)
Generous health and welfare plans
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans
Paid Parental Leave - Including birth, adoptive & foster parents
One year of diaper delivery for your newest addition to the family
Recurring monthly phone and internet allowance
Enhanced fertility and GLP-1 benefits
Annual Learning & Development stipend