Senior Software Engineer, Operations (HCL/Lotus Notes)
About The Position
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
Requirements
- HCL Notes/Domino administration.
- LotusScript development.
- Notes database design and troubleshooting.
- Incident management and root cause analysis.
- Change and release management.
- SQL and data integration concepts.
- Strong communication and stakeholder-management skills.
- Strong problem-solving and analytical skills.
- Ability to work independently while contributing effectively within a multi-disciplinary team environment.
- Excellent organizational skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- 5+ years supporting HCL Notes/Domino environments.
- 3+ years web development experience
- Experience in enterprise application operations and production support.
- Experience supporting business-critical applications in large enterprise environments.
- Experience with legacy application modernization is an asset.
Nice To Haves
- Notes migration experience
- SPFx development experience including TypeScript and React version compatibility requirements, SPFx web parts and SPFx packaging (.sppkg) as well as Power Apps, Power Automate, OpenSource, Java, Json, Git and Node.js/NPM / Gulp knowledge, Microsoft Graph API
- TypeScript and React experience
- Strong analytical and troubleshooting skills
- Web development fundamentals (HTML, CSS, JavaScript concepts)
- Strong troubleshooting and support experience
- Ability to reverse-engineer existing code and vendor solutions
- Familiarity with connecting Notes data to external systems using SQL Server, XML, or REST APIs.
- Vendor-management experience.
- Automation and scripting experience.
Responsibilities
- Administer and support HCL Notes/Domino environments and SPFx apps.
- Analyze and resolve application and infrastructure incidents.
- Develop and maintain LotusScript-based applications and agents.
- Basic navigation to check document locks, replication histories, and application performance
- Perform database administration and maintenance activities.
- Support Notes-to-modern-platform migration initiatives.
- Investigate performance, security, and stability issues.
- diagnose conflict documents, synchronization delays, and client setup faults
- Coordinate with external vendors and service providers.
- Produce technical documentation and operating procedures.
- Participate in change management, testing, and deployment activities.
- Provide operational support and on-call assistance as required.
Benefits
- In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
