About The Position

As a Senior Software Engineer (Full-Stack) on Iru's Customer Experience team, you'll join a platform team responsible for the systems that power how customers are provisioned, billed, and managed across the company. You'll take on meaningful ownership of services that handle complex billing and tenant lifecycle workflows, including usage-based billing, with real depth in modeling, state, and cross-system coordination. You'll spend most of your time in the backend building scalable, event-driven services, while also contributing to the front-end surfaces that internal and external stakeholders rely on to interact with these systems. This is a role for engineers who thrive with ambiguity, want to own technical direction, and can ship quickly with strong product and engineering judgment.

Requirements

  • 5+ years of professional software engineering experience.
  • Proficiency in a backend programming language (e.g., Python, Go, Java, or similar).
  • Hands-on experience building user interfaces with React and modern JavaScript/TypeScript.
  • Experience working in an event-driven distributed architecture with message brokers (e.g., Kafka, Kinesis, RabbitMQ).
  • Solid understanding of service-oriented architecture and microservices best practices.
  • Experience consuming and designing RESTful APIs and/or gRPC from both the client and server side.
  • Ability to identify problems/opportunities, break them down into critical parts, and design scalable solutions.
  • Hands-on experience with CI/CD pipelines, infrastructure automation, and deployment strategies.
  • Experience writing unit and integration tests across the stack.
  • Experience with Docker and container orchestration platforms such as Kubernetes or ECS.
  • Proficiency in SQL and experience with relational databases such as Postgres or MySQL.
  • Strong experience with peer code reviews, offering and receiving constructive feedback.

Nice To Haves

  • Familiarity with E2E testing systems (e.g., Playwright).
  • Experience with billing or payment platforms (e.g., Stripe).
  • Exposure to subscription, account provisioning, usage based billing, or customer lifecycle systems.
  • Experience with API gateways (e.g., Kong, AWS API Gateway).
  • Experience with observability tools and practices, including distributed tracing, logging, and monitoring.
  • Experience with cloud platforms such as AWS or GCP.

Responsibilities

  • Take on meaningful ownership of services that handle complex billing and tenant lifecycle workflows, including usage-based billing.
  • Build scalable, event-driven services.
  • Contribute to the front-end surfaces that internal and external stakeholders rely on to interact with these systems.
  • Identify problems/opportunities, break them down into critical parts, and design scalable solutions.
  • Engage in new, exciting projects that will challenge your skills.

Benefits

  • Competitive salary
  • Hybrid work environment (3 days in office per week)
  • 100% individual and dependent medical + dental + vision coverage
  • 401(K) with a 4% company match
  • 20 days PTO
  • Iru Wellness Week the first week in July
  • Equity for full-time employees
  • In-office lunch stipend provided
  • Up to 16 weeks of paid leave for new parents
  • Paid Family and Medical Leave
  • Modern Health mental health benefits for individuals and dependents
  • Fertility benefits
  • Working Advantage employee discounts
  • Onsite fitness center
  • Free parking
  • Exciting opportunities for career growth
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