Senior Software Engineer - Field Diagnostics Engineering

Apple • Sunnyvale, CA

1d

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products, they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. We are seeking a highly motivated Diagnostics Engineer to design and develop next-generation diagnostic tools for Apple Devices, enhancing customer experiences and enabling seamless troubleshooting and repair solutions. This role involves developing cutting-edge diagnostics that integrate with OS releases, ensuring hardware and software work together flawlessly. If you're passionate about hardware-software integration, problem-solving, and creating impactful tools, we’d love to hear from you.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or a related field of study, with 8+ years of industry experience designing, implementing, testing, shipping, and supporting software.
• Background building desktop or mobile software applications and systems.
• Proficiency in Objective-C, Swift, or other C-based languages, alongside scripting languages like Lua, Python, or equivalent.
• Practical application of object-oriented design and programming principles.
• Track record of working on cross-functional engineering projects to define technical requirements and assess system impacts.
• Demonstrated success in architecting and contributing to long-term engineering solutions.
• History of diagnosing and resolving technical software engineering defects.

Nice To Haves

• Master's degree in Computer Science, Computer Engineering, or a related field of study is preferred
• Knowledge of diagnostics, repair operations, or manufacturing test workflows.
• Background working with system architectures, drivers, kernel-level, or device firmware development.
• Familiarity with large-scale systems design, hardware diagnostics, and performance tuning.
• Exposure to server-side technologies and backend systems.
• Understanding of image processing, computer vision, machine learning frameworks, telemetry data pipelines, or predictive diagnostics.
• Ability to dive deep into technical details and understand the nuances of hardware and software systems.

Responsibilities

• Design and develop the next generation of diagnostic solutions that improve Apple’s field repair capabilities across a wide range of hardware products.
• Improve device reliability, streamline troubleshooting, and craft the customer repair experience.
• Collaborate closely with hardware, firmware, and software teams to define diagnostic requirements, align engineering efforts, and ensure deep integration with evolving system architectures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior