Senior Software Engineer, Alerts - ThousandEyes(Hybrid)
About The Position
The Alerts Platform team is a small, senior group of engineers building and operating a real time stream processing platform that transforms billions of telemetry events into actionable insights for customers running mission critical systems. Positioned at the core of the Digital Experience Assurance platform, we detect and surface anomalies in seconds so organizations can resolve issues before users are impacted. The team operates with high ownership and autonomy, partnering closely with product and infrastructure teams to solve complex distributed systems challenges at internet scale. In this role, you will own the design and delivery of critical components within a real-time data platform that processes billions of events daily under strict SLAs. You will build and operate high-performance microservices powering core customer workflows, taking end-to-end responsibility from architecture through production. You will enhance anomaly detection quality by refining detection logic and tuning signal thresholds to reduce noise and improve accuracy for customers. You will strengthen system reliability and scalability through production ownership, incident leadership, and systemic improvements. As a senior engineer, you will help shape technical direction through design reviews and mentorship, delivering resilient systems that proactively surface and resolve customer issues.
Requirements
- 5+ years of professional software development experience building and operating production systems at scale
- Strong proficiency in object-oriented programming languages such as Java, Kotlin, or Scala, with experience designing and building large systems in at least one of them
- Strong computer science fundamentals, including data structures, algorithms & object-oriented design
- Experience designing and building large scale distributed or real time data processing systems with high throughput and low latency requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
Nice To Haves
- Experience building real-time streaming pipelines using technologies such as Kafka, Flink, or Spark
- Hands-on experience with Docker, Kubernetes, and cloud platforms (AWS and/or GCP)
- Experience leading design reviews, driving cross team technical initiatives, and owning multi quarter projects in a fast-paced engineering environment
Responsibilities
- Own the design and delivery of critical components within a real-time data platform that processes billions of events daily under strict SLAs.
- Build and operate high-performance microservices powering core customer workflows, taking end-to-end responsibility from architecture through production.
- Enhance anomaly detection quality by refining detection logic and tuning signal thresholds to reduce noise and improve accuracy for customers.
- Strengthen system reliability and scalability through production ownership, incident leadership, and systemic improvements.
- Help shape technical direction through design reviews and mentorship, delivering resilient systems that proactively surface and resolve customer issues.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- grants of Cisco restricted stock units
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
