Senior Software Development Engineer

Zoom • San Jose, CA

4d • Hybrid

About The Position

We are looking for a Senior Build & Release Engineer with a keen analytical mindset to lead the integration of AI into our software delivery lifecycle. In this role, you will naturally excel at breaking down complex technical challenges to find the most efficient path forward. You will be a key driver in transforming our routine build and release operations into an intelligent, data-driven workflow.

About the Team
With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. The AI Build and Release team focuses on transforming traditional software delivery into intelligent, data-driven process that integrates artificial intelligence.

Requirements

• 10+ years of experience in software development or related engineering fields.
• Sound Analytical Depth: A proven track record of solving high-complexity problems and a passion for studying advanced technical solutions and design approaches.
• Bachelor’s degree in a technical field (e.g., Computer Science, Electrical Engineering).

Responsibilities

• Building AI-powered diagnostic tools and implement systems that ingest logs and performance metrics from CI systems to automatically identify, explain, and propose fixes for build-system regressions or runner performance issues.
• Implementing systems that ingest logs and performance metrics from CI systems to automatically identify, explain, and propose fixes for build-system regressions or runner performance issues.
• Designing and implementing frameworks to measure the tangible impact of AI tools on the engineering team. You will analyze developer telemetry to identify how AI integration affects velocity, code quality, and the overall routine of the release cycle.
• Building AI Integration Tools: You will develop and manage the tools that link our core infrastructure with AI models. This includes building user-friendly interfaces so the team can easily track system performance and team productivity through clear, AI-processed insights.
• Maintaining a proactive curiosity for new frameworks and AI models, evaluating their potential to improve our core delivery infrastructure and routine workflows.

Benefits

• Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
• We offer a window of at least 5 days for you to apply because we believe in giving you every opportunity.
• Our structured hybrid approach is centered around our offices and remote work environments.
• As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
• We believe great work happens when people feel supported and empowered.
• We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
• If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
• If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior