Senior Software Development Engineer

CVS Health•Hartford, CT

15h•$101,970 - $203,940

About The Position

CVS Health is seeking a Salesforce specialist to serve as the senior technical authority for the GPS Salesforce platform, a mission-critical application supporting customer service workflows for member and provider calls. The role combines hands-on Salesforce development with technical leadership, architecture ownership, and cross-team influence. The engineer will lead complex Service Cloud initiatives and partner with architects, product owners, and business stakeholders to deliver scalable, secure, high-performance solutions in a regulated healthcare environment. The role includes owning solution design and engineering standards; ensuring compliance with healthcare, insurance, and enterprise security requirements; optimizing performance, scalability, and reliability; mentoring engineers and conducting code and design reviews; and developing Salesforce platform features, customizations, data models, integrations, and migrations. It also includes ownership of CI/CD pipelines and source-driven development, management of Salesforce governor limits, and use of Salesforce AI capabilities to build agents and automated experiences. This is a full-time position with 40 anticipated weekly hours. The listed pay range is $101,970–$203,940. The position is eligible for a CVS Health bonus, commission, or short-term incentive program, as well as a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Requirements

At least 5 years of professional software development engineering experience and hands-on Salesforce development experience.
Hands-on experience with Apex, Apex Classes, Apex Triggers, SOQL, Visualforce Pages, Workflow and Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, AppExchange, Apex Data Loader, Roles, and Profiles.
At least 1 year of Salesforce Lightning Web Component development experience.
At least 3 years of experience with Apex, Core Java, and JavaScript.
At least 3 years of experience with Force.com IDE, Apex Data Loader, and ANT.
At least 1 year of experience building AI agents in Agentforce.
At least 4 years delivering complex enterprise Salesforce implementations, including integrations and platform customization.
At least 4 years of hands-on experience with Git-based source control and CI/CD pipelines.
At least 5 years of experience working in Agile environments.
Bachelor’s degree or equivalent experience, defined as a high school diploma plus 4 years of relevant experience.

Nice To Haves

Salesforce Platform Developer II certification.
Salesforce Platform Administrator I certification.
Salesforce Application Architect certification.
Experience in healthcare, insurance, or pharmacy domains.
Experience modernizing or simplifying legacy Salesforce organizations.
Familiarity with Agile or Scrum methodologies and tools such as RTC, Rally, or Jira.
Experience with MuleSoft or other middleware or ETL tools.
Knowledge of Salesforce AI capabilities.
Experience working with GitHub, RTC, and automation tools.
Familiarity with IVR technologies such as AYAYA, CISCO, or chatbots.
AutoRABIT experience.

Responsibilities

Serve as the senior technical lead for the GPS Salesforce platform, owning solution design, engineering standards, and complex implementation decisions.
Ensure solutions comply with healthcare and insurance regulations, including HIPAA, and enterprise security standards.
Partner with architects, product owners, and stakeholders to translate business requirements into scalable and secure Salesforce solutions.
Optimize performance, scalability, and reliability for high-volume enterprise data and mission-critical workflows.
Mentor senior and mid-level engineers, conduct code and design reviews, and enforce engineering best practices across teams.
Develop Salesforce solutions using Apex, triggers, Lightning Web Components, and Visualforce.
Customize Salesforce using declarative tools such as Flow and triggers.
Architect Salesforce data models, including objects, relationships, sharing rules, roles, permission sets, and field-level security.
Implement event-driven and API-based integrations using REST, SOAP, and Bulk, including integrations with middleware such as MuleSoft.
Lead ETL, data migration, and large-volume data processing initiatives while ensuring data quality, accuracy, and compliance.
Own CI/CD pipelines and source-driven development using GitHub Actions and enterprise DevOps practices.
Design performance optimization strategies and manage Salesforce governor limits for high-scale applications.
Build and configure AI agents, intelligent workflows, and automated experiences using Salesforce AI capabilities.