Senior Software Development Engineer

CVS Health • Hartford, CT

3d • $101,970 - $203,940

About The Position

CVS Health is seeking a highly skilled Salesforce specialist to serve as the senior technical authority for the GPS Salesforce platform, a mission-critical application supporting customer service workflows for member and provider calls. The role combines hands-on Salesforce development with technical leadership, architecture ownership, and cross-team influence. The Senior Software Development Engineer will lead complex Salesforce initiatives across Service Cloud, establish engineering standards, and work with architects, product owners, and business stakeholders to deliver scalable, secure, high-performance solutions in a regulated healthcare environment.

The position involves advanced Salesforce development and customization, data modeling and security architecture, integrations, data migration, CI/CD and DevOps ownership, performance optimization, and the use of Salesforce AI capabilities. The role also includes ensuring regulatory and enterprise security compliance, mentoring engineers, and governing engineering practices.

Requirements

• At least 5 years of professional software development engineering experience and hands-on Salesforce development experience, including Apex, Apex Classes, Apex Triggers, SOQL, Visualforce Pages, Workflow and Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, AppExchange, Apex Data Loader, and Roles and Profiles.
• At least 1 year of Salesforce Lightning Web Component development experience.
• At least 3 years of experience with Apex, Core Java, and JavaScript.
• At least 3 years of experience with Force.com IDE, Apex Data Loader, and ANT; AutoRABIT is preferred.
• At least 1 year of experience building AI agents in Agentforce.
• At least 4 years delivering complex enterprise Salesforce implementations, including integrations and platform customization.
• At least 4 years of hands-on experience with Git-based source control and CI/CD pipelines.
• At least 5 years of experience working in Agile environments.
• Bachelor’s degree or equivalent experience; equivalent experience is defined as a high school diploma plus 4 years of relevant experience.

Nice To Haves

• Salesforce Platform Developer II, Salesforce Platform Administrator I, or Application Architect certifications.
• Experience in healthcare, insurance, or pharmacy domains.
• Experience modernizing or simplifying legacy Salesforce organizations.
• Familiarity with Agile/Scrum methodologies and tools such as RTC, Rally, or Jira.
• Experience with MuleSoft or other middleware/ETL tools.
• Knowledge of Salesforce AI capabilities.
• Experience working with GitHub, RTC, and automation tools.
• Familiarity with IVR technologies such as AYAYA, CISCO, or chatbots.

Responsibilities

• Act as the senior technical lead for the GPS Salesforce platform, owning solution design, engineering standards, and complex implementation decisions.
• Ensure solutions comply with healthcare and insurance regulations, including HIPAA, and enterprise security standards.
• Partner with architects, product owners, and stakeholders to translate business requirements into scalable, secure Salesforce solutions.
• Optimize system performance, scalability, and reliability for high-volume enterprise data and mission-critical workflows.
• Mentor senior and mid-level engineers, conduct code and design reviews, and enforce best practices across teams.
• Develop Salesforce solutions using Apex, Triggers, Lightning Web Components (LWC), and Visualforce.
• Customize Salesforce using declarative tools such as Flow and triggers.
• Architect Salesforce data models, including objects, relationships, sharing rules, roles, permission sets, and field-level security.
• Implement event-driven and API-based integrations using REST, SOAP, and Bulk, including integrations with middleware such as MuleSoft.
• Lead ETL, data migration, and large-volume data processing initiatives while ensuring data quality, accuracy, and compliance.
• Own CI/CD pipelines and source-driven development using GitHub Actions and enterprise DevOps best practices.
• Design and implement performance optimization strategies and manage Salesforce governor limits for high-scale applications.
• Build and configure AI agents, intelligent workflows, and automated experiences using Salesforce AI capabilities.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior