Senior Software Consultant

4flow • Atlanta, GA

2d

About The Position

The Senior Software Consultant primarily works on optaire by 4flow, an AI-native supply chain and logistics platform. This role helps clients in the supply chain, transportation, and logistics industries achieve business objectives through successful software adoption and implementation. The consultant translates business needs into effective software solutions that improve operations, encourage user adoption, and deliver business value. Working with project management, business stakeholders, and technical teams, the consultant supports projects from requirements gathering through implementation and go-live.

Requirements

• At least 5 years of functional consulting experience implementing software solutions for supply chain planning, execution, and logistics, including requirements gathering, solution and process design, implementation, testing, training, and stakeholder management.
• Experience with industry-specific software such as Transportation Management Systems, Enterprise Resource Planning systems, supply chain strategic network design tools, or similar solutions.
• Strong communication and collaboration skills, including experience connecting business and technical teams, building client and internal relationships, and aligning stakeholders on requirements, implementation, and project expectations.
• Experience with Agile and Waterfall project delivery methodologies.
• Ability to support change management and help clients and internal teams adapt to organizational and process changes and adopt software solutions.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Demonstrated problem-solving skills and ability to identify and address high-priority business challenges.
• Analytical mindset and interest in using technology and data analysis to drive efficient business transformation.
• Resilience and flexibility in navigating ambiguity and adapting to changing priorities in a fast-paced environment.
• Bachelor’s degree in Computer Science, Engineering, Business, Supply Chain Management, or a related field, or equivalent experience.
• Willingness to travel up to 30%, with additional travel based on business and client requirements.

Nice To Haves

• Functional understanding of a supply chain process such as network design, transportation logistics, inventory control, demand and supply planning, or distribution networks.
• Experience with data governance principles and familiarity with business intelligence tools and reporting solutions that support supply chain analysis and decision-making.
• Familiarity with system integration, data mapping, and ETL/MCP tools.
• Experience with AI and other advanced technologies, including predictive analytics, applied to supply chain and logistics.

Responsibilities

• Guide clients through software implementation, translating business needs into software solutions and providing hands-on guidance through design, build, testing, deployment, and go-live.
• Support a smooth transition and user adoption.
• Conduct workshops to gather and translate client business requirements into functional specifications aligned with business needs.
• Lead functional workstreams and serve as a key contact between business stakeholders and technical teams.
• Collaborate with internal and external stakeholders to align deliverables, timelines, and scope.
• Guide and perform system configuration, data setup, testing, training, and troubleshooting with clients and project teams.
• Communicate progress, risks, and changes to project management and clients.
• Proactively address issues that could affect project timelines or deliverables, in coordination with the project manager.
• Develop client-ready materials for requirements, process analysis, functional design, test plans, user enablement, and project communications.
• Support non-project tasks that contribute to the development of internal business lines and practices.

Benefits

• Competitive compensation
• Rewarding bonus program
• Comprehensive benefits
• Opportunities to collaborate across countries, cultures, and teams and build a career within a stable, fast-growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Senior