Senior Software Account Representative - Pittsburgh, PA

Thryv•Pittsburgh, PA

1d•Hybrid

About The Position

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 25% of the time. Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs. Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs. Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.). Participates in sales meetings, call calibrations, and training as needed.

Requirements

3+ years of direct sales experience required (preferably in a SaaS role or company)
2+ years’ experience in outbound sales (full sales cycle) role required
Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
25% driving requirement and valid drivers license.
Must live local to the city of the job posting (within a 1-hour commute)

Nice To Haves

Engagement gurus while properly managing expectations
Desire and commitment to do what it takes to be successful in sales
Positive outlook and a strong ability to take responsibility for their successes and failures
Goal oriented…you’re known for destroying your sales goals
Persuasive…you can explain software solutions in simple terms
Exceed sales quotas and expectations
Build and nurture a pipeline of prospects and close deals
Develop great solutions to help customers WIN!
Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Responsibilities

Increase Thryv’s penetration to the existing client base.
Increase client engagement with existing software clients.
Grow the SaaS client base through new sales.
Call on existing clients to nurture and grow relationships.
Identify and pursue new client opportunities to meet a predetermined sales quota.
Present opportunities for additional sales and/or extended usage based on client needs.
Identify and secure new SaaS clients by leveraging self-generated prospecting and company-initiated prospecting programs.
Execute all defined operational processes and requirements with excellence.
Participate in sales meetings, call calibrations, and training as needed.
Help grow local business market share.
Defend small business America and the American Dream.
Work with existing clients and hunt for new business.
Become SaaS (software as a service) experts.
Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business.
Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products.
Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future.