Senior Software Account Representative - Harrisburg, PA

Thryv•Harrisburg, PA

21h•Remote

About The Position

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 25% of the time. Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs. Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs. Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.). Participates in sales meetings, call calibrations, and training as needed.

Requirements

3+ years of direct sales experience required (preferably in a SaaS role or company)
2+ years’ experience in outbound sales (full sales cycle) role required
Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
25% driving requirement and valid drivers license
Must live local to the city of the job posting (within a 1-hour commute)

Nice To Haves

Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite

Responsibilities

Increase Thryv’s penetration to the existing client base
Increase client engagement with existing software clients
Grow the SaaS client base through new sales
Nurture and grow relationships with existing clients
Identify and pursue new client opportunities to meet a predetermined sales quota
Present opportunities for additional sales and/or extended usage based on client needs
Identify and secure new SaaS clients by leveraging self-generated prospecting and company-initiated prospecting programs
Execute all defined operational processes and requirements with excellence
Participate in sales meetings, call calibrations, and training as needed
Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future