Senior Social Media Community Specialist

Vego Garden•Tomball, TX

7d•$55,000 - $65,000•Hybrid

About The Position

We are seeking an enthusiastic and community-focused Senior Social Media Community Specialist to join our growing team and help us connect with gardeners around the world! If you're passionate about gardening, love building genuine relationships online, and thrive on engaging with communities across social platforms like Reddit, Discord, Facebook, and Pinterest, we'd love to have you cultivate our brand presence and spread the joy of growing together!

Requirements

3+ years of experience managing social media communities or brand accounts
Strong written communication skills with a clear, friendly brand voice
Deep understanding of social media platforms and online culture
Knowledge of gardening
Experience using social media management tools (e.g., Sprout, Hootsuite, Later, Sprinklr)
Ability to handle sensitive conversations calmly and professionally
Highly organized with strong time-management skills
Comfortable working in fast-paced, real-time environments

Responsibilities

Build Reddit presence through direct interaction with gardeners and customers on relevant subreddits
Grow and moderate the Vego Garden Facebook group
Discover, join, and engage with relevant gardening Discord servers
Establish and execute Pinterest strategy to increase brand discoverability
Identify and pursue potential new opportunities for community engagement online
Manage day-to-day engagement across social media platforms (e.g., Instagram, TikTok, Facebook, X, YouTube, LinkedIn)
Respond to comments, DMs, mentions, and tags in a timely, on-brand manner
Foster positive, inclusive, and authentic community interactions
Monitor conversations, trends, and sentiment related to Vego and the gardening industry
Escalate customer service issues, feedback, or crises to appropriate teams
Assist with content creation for social media and PPC ads
Track engagement metrics and provide regular community insights and reports
Support campaigns, launches, and promotions through active community engagement
Stay up-to-date with the latest trends and developments in the social media domain
Assist the Branding Team with tasks from the managing Partners
Comply with Company policies and procedures
Perform all other duties as assigned

Benefits

The salary range is $55,000 - $65,000.
Flexible Paid Time Off.
12 PTO days per year, accrued bi-weekly, with incremental increases annually.
7 paid Holidays.
401k contribution match of 4%.
Comprehensive Medical, Dental, Vision, and Life insurance plans.
The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
Toll Roads Allowance of $100 per month.
Phone Allowance of $50 per month.
Company-sponsored breakfasts and lunches.
We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that make every day at work more rewarding!