Senior Site Reliability Engineer

SoundHound AI

11d•Hybrid

About The Position

This is a high-ownership role with direct influence over infrastructure decisions. The team has a clear roadmap focused on improving reliability, security posture, and operational maturity. The Senior Site Reliability Engineer helps build first-class infrastructure to deliver our best-in-class technology to the world. The infrastructure is large and complex, running in the cloud and on Kubernetes, so there's no shortage of interesting problems.

Requirements

8 years of experience working with cloud services at scale in a high-volume customer-facing environment with a Bachelor's degree in Computer Science or equivalent
Willing to participate in on-call rotation
Vast experience working in Linux environments, security, and networking with Python, Go, or Bash
Very experienced with monitoring and alerting tools such as Prometheus, Grafana, ELK stack, and PagerDuty
Experience with deployments in cloud technologies and architectures, CI/CD tools, and configuration management such as Ansible, Terraform, and Kubernetes
Proficient with a wide range of relevant server-side technologies such as Consul, Vault, Kafka, MongoDB, PostgreSQL, MySQL
Pragmatic, problem-solving approach when designing and implementing solutions

Responsibilities

Build software and systems for cloud infrastructure management and automation (Terraform, Ansible, Oracle Cloud, GCP)
Participate in developing frameworks for application deployment, customization, and upgrades (Kubernetes, ArgoCD, Vault, Jenkins)
Ensure application and infrastructure security complies with ISO 27001 / SOX / PCI
Improve observability, implement and measure key metrics, and define and enforce SLOs/SLAs (Prometheus, Grafana, ELK)
Collaborate with engineering, quality engineering, and product management to architect and build highly available, reliable, and secure systems