Senior Site Reliability Engineer

SimCorp•Toronto, ON

13h•Hybrid

About The Position

As a Senior Site Reliability Engineer, you will be working on Cloud Native Products & Services, taking ownership of various responsibility domains like monitoring, observability, release management, vulnerability management, cost management, audit & compliance etc. You will work closely with DevOps engineers, clients, and stakeholders to ensure reliability, performance, and automation for both existing and new cloud native products & services. Onboard and long-running clients on them. Your contributions will drive stability, continuous improvement, and operational excellence in our Azure-based environments. This role blends hands-on engineering, incident response, platform configuration, and service quality, - guided by ITIL and SRE best practices.

Requirements

Bachelor’s degree in Computer Science or related field (Master’s is a plus)
3+ years in Site Reliability, DevOps, or Cloud Engineering roles
Must have expertise with Microsoft Azure Cloud.
Expertise in Infrastructure as Code (IaC) using Bicep, ARM and Terraform
Solid experience in monitoring and logging tools (Azure Monitor, Application Insights, DataDog, Log Analytics).
Hand-on experience in IdP Onboarding and integrating, configuring IdP solutions like Azure Entra ID, Okta, KeyCloak or PingFederate
Experience in centralizing authentication, managing user identities, and implementing secure access protocols (SAML, OAuth, OIDC)
Experience working with observability frameworks like Open Telemetry and distributed tracing systems
Experience working with application reliability platforms like Checkly or equivalent
Experience setting up synthetic monitoring using Playwright or equivalent
Knowledge of AI/ML-based anomaly detection, log aggregation and analysis tools like Microsoft Azure Anomaly Detector or equivalent.
Experience working with Microsoft Defender Suite (EDR, XDR) and Sentinel.
Proficient in KQL for threat hunting and improving compliance scores using Defender for Cloud.
Able to identify and remediate vulnerabilities
Understanding of networking, containerization (Kubernetes, Docker)
Good understanding of APIs, scripting languages like PowerShell, Bash, Kusto and databases like SQL, Cosmos DB and Postgres SQL
Proficiency in IT service management (ITSM) frameworks like ITIL, focusing on incident, change, and problem management to improve operational efficiency
Experience managing both onboarding projects and live production operations
Collaborative mindset and ability to work in cross-functional teams
Interest in continuous learning and growth within your Product Area

Nice To Haves

Familiarity with SimCorp Dimension & Sales force is a plus

Responsibilities

Support the operational and enhancement of mission-critical environments for both new and existing Cloud Native products & services
Collaborate with product development teams to enhance monitoring, observability, reliability, and performance of these services.
Collaborate deeply across engineering teams to understand systems at the code level.
Manage & improve our infrastructure deployment pipelines and troubleshoot onboarding and operational issues
Drive capacity planning efforts to ensure our platform is resilient and scalable as we grow.
Build tools and automation to eliminate manual TOIL, improve engineering velocity, developer experience, and improve system reliability.
Define and manage SLOs and error budgets in partnership with Engineering teams.
Contribute to incidents, problems, and change management processes.
Execute disaster recovery, configuration management, and platform readiness tasks.
Flexible working in regular & evening shift on rotational basis and providing weekend or On-Call support as needed.
Collaborate with Agile teams and take part in design discussions with clients, vendors, and stakeholders.
Contribute to knowledge sharing across multiple Product Areas.
Leverage a strong foundation in ITIL practices, including problem, change, and incident management.

Benefits

Flexible working hours and hybrid model - 2 days in the office, 3 days remote
Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations
Base salary with annual bonus structure
Holiday allowance upon a 2-week vacation
Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)
Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available)
Multisport card with 75% employer contribution
Unum group life insurance (employee-paid upgrade available)
Medicover travel insurance for private trips and global business travel insurance
Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)
Copyrights program for certain roles
Possibility to develop your career in an international environment
Professional training and courses provided by SimCorp
Polish language classes for foreign employees; German and English classes based on business needs
Integration events, volunteering initiatives and employee-led clubs