About The Position
Ivanti’s Site Reliability Engineering team partners closely with Product Engineering, Security, and Support to ensure the reliability, deployment, and continuous operation of Ivanti Cloud services. The role helps advance the platform through observability, release automation, chaos engineering, and related improvements. It is a hands-on technical position combining infrastructure, networking, operating systems, automation, development, and application administration in a fast-paced environment. The ideal candidate has experience managing cloud-based SaaS applications and uses automation and software to address operational problems, with a strong customer focus and the ability to investigate code, application servers, databases, load balancers, operating systems, and networks. The position is based domestically in the United States and requires U.S. citizenship. The schedule is four 10-hour days, Saturday night through Wednesday morning, approximately 10 PM to 9 AM U.S. Pacific Time, including lunch. The engineer also participates in on-call rotations for 24x7 coverage using a follow-the-sun model.
Requirements
- U.S. citizenship and domestic U.S. location.
- BSc in Computer Science, a related field, or equivalent practical experience.
- At least 3 years of relevant industry experience, or at least 2 years with an achieved BSc in Computer Science or equivalent degree.
- Proficiency with Python and experience with at least one of Java, Golang, or C#.
- Programmatic proficiency with Bash or PowerShell.
- Familiarity with public cloud platforms; AWS or Azure preferred.
- Experience troubleshooting Java and .NET applications.
- Experience troubleshooting network and storage infrastructure issues.
- Experience with core Linux distributions, including Debian, RHEL, SUSE, or Slackware.
- Experience working with Windows.
- Experience with one or more of SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar technologies.
- Ability to configure and fine-tune at least one of HA Proxy, Apache, Nginx, IIS, or similar technologies.
- Ability to configure New Relic, DataDog, Splunk, or similar monitoring tools.
- Familiarity with container orchestration technologies; AWS EKS or Azure AKS preferred.
- Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions.
- Proficiency working with and developing Infrastructure as Code.
- Desire to adopt and implement emerging technologies and best practices.
- Strong English verbal and written communication skills for global collaboration.
Nice To Haves
- Prior experience as a Site Reliability Engineer or DevOps Engineer.
- Certificates, or demonstrated certificate-equivalent knowledge, in cloud development and architecture, Kubernetes administration, Linux administration, or software engineering disciplines.
- Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP, and privacy regulations such as GDPR and PIPEDA.
Responsibilities
- Deploy, manage, and secure Ivanti’s production SaaS environments in AWS and Azure.
- Work with geographically dispersed, cross-departmental teams to solve difficult problems.
- Automate common and repetitive tasks.
- Write documentation and training materials.
- Train colleagues.
- Participate in on-call rotations for 24x7 incident response, issue triage, and problem resolution.
Benefits
- Flexible working model that supports working from home or the office and work-life balance.
- Competitive compensation and total rewards, including health, wellness, and financial plans for employees and their families.
- Access to learning tools and programs for skills development.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
