Senior Site Reliability Engineer

Oracle•Nashville, TN

11d•$81,100 - $187,000

About The Position

The Senior Site Reliability Engineer designs and architects infrastructure and services for reliability and functionality, forecasts and manages capacity, and collaborates with software development teams to build reliable, scalable systems. The role collects operational data, monitors service health and performance, responds to incidents, performs maintenance, reports on service condition, and develops automation to improve operations. It also communicates service requirements and the potential impact of changes, provides operational support, documents incidents, and evaluates new tools and site reliability practices. The engineer manages capacity and service lifecycles, including monitoring, triage, technical analysis, incident response, root cause analysis, upgrades, security updates, backup and recovery, provisioning, and decommissioning as needed. The role develops and tests automation, troubleshoots issues across services to support service-level objectives, participates in on-call shifts, and performs postmortems to help prevent recurring incidents. It also experiments with tools and technologies, improves performance and deployments, and shares relevant knowledge with colleagues and stakeholders. The position independently manages work and priorities, collaborates across teams, addresses issues using established practices, contributes to knowledge sharing, continuously develops skills, and recommends process improvements. Oracle provides a U.S. hiring range of $81,100 to $187,000 per annum. The role may be eligible for bonus and equity. Oracle also describes a comprehensive benefits package for eligible employees; eligibility and specific benefits may vary by employee circumstances and location.

Responsibilities

Design and architect infrastructure and services to meet reliability and functionality requirements.
Forecast infrastructure demand and respond to capacity needs for current and future workloads.
Collaborate with software development teams to build reliable and scalable infrastructures and features.
Identify and drive prototyping opportunities, including testing new applications or infrastructure and assisting with onboarding.
Collect data, triage issues, perform technical analysis, and redirect issues to maintain and optimize operations and reliability.
Monitor assigned services, maintain knowledge of their performance, and document their condition.
Respond to incidents, conduct root cause analyses, and perform service maintenance such as software installs, upgrades, security updates, backup, and recovery.
Provide health and performance reporting and take appropriate action based on data trends.
Provision infrastructure, applications, and services, and decommission unneeded objects when required.
Identify automation opportunities, assess potential benefits, and develop tools or scripts for metrics, monitoring, analysis, mitigation, or remediation.
Test automation to verify that it performs tasks correctly and produces expected results.
Communicate service and technology capacity, security, performance attributes, requirements, and the potential impact of changes.
Provide operational support for technology, escalate issues as appropriate, and participate in on-call shifts.
Troubleshoot and debug issues spanning multiple services to help achieve service-level objectives.
Document incidents, perform root cause analyses, and conduct postmortems to prevent recurrence.
Experiment with tools and technologies while ensuring adherence to security standards.
Identify and implement improvements to performance bottlenecks and deployments for efficient resource use, speed, and scalability.
Analyze production data and share site reliability knowledge and trends with team members, management, and others.
Independently manage work, timelines, deliverables, and priorities, adjusting plans when resources or timelines shift.
Collaborate across teams, understand stakeholder and customer needs, and contribute to shared objectives.
Analyze information from multiple sources to troubleshoot issues, escalate complex matters as appropriate, and share knowledge and best practices.
Seek learning opportunities and feedback, stay current with industry trends, and recommend improvements to team processes and workflows.