Senior Site Reliability Engineer (Tu-Sat, Night Shift)

Ivanti

16d

About The Position

Ivanti’s Site Reliability Engineering team partners closely with Product Engineering, Security, and Support to ensure the reliability, deployment, and continuous operation of Ivanti Cloud services. The team is working to advance the platform through observability, release automation, chaos engineering, and related improvements.

This hands-on technical role combines infrastructure, networking, operating systems, automation, development, and application administration. The successful candidate will help manage cloud-based SaaS applications and address operations challenges through automation and software. The role calls for a strong customer focus, high standards, and the ability to investigate issues across code, application servers, databases, load balancers, operating systems, and networks.

The position requires U.S. citizenship and domestic U.S. location. The schedule is four 10-hour days, Tuesday night through Saturday morning, approximately 10 PM to 9 AM U.S. Pacific Time, including lunch. The role also participates in an on-call rotation supporting 24x7 coverage using a follow-the-sun model.

Requirements

• Be a U.S. citizen and located domestically in the United States.
• Have a BSc in Computer Science, a related field, or equivalent practical experience.
• Have 3 or more years of relevant industry experience, or 2 or more years with an achieved BSc in Computer Science or equivalent degree.
• Be proficient in Python and have experience with at least one of Java, Golang, or C#.
• Be proficient in using Bash or PowerShell programmatically.
• Have familiarity with public cloud platforms; AWS or Azure is preferred.
• Have experience troubleshooting Java and .NET applications.
• Have experience troubleshooting network and storage infrastructure issues.
• Have experience with core Linux distributions, including Debian, RHEL, SUSE, or Slackware.
• Have experience working with Windows.
• Have experience with one or more of SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar technologies.
• Be able to configure and fine-tune at least one of HA Proxy, Apache, Nginx, IIS, or similar.
• Be able to configure New Relic, DataDog, Splunk, or similar monitoring tools.
• Have familiarity with container orchestration technologies; AWS EKS or Azure AKS is preferred.
• Have experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions.
• Be proficient in working with and developing Infrastructure as Code (IaC).
• Be willing to adopt and implement emerging technologies and best practices.
• Have strong verbal and written English communication skills for global collaboration.

Nice To Haves

• Prior experience as a Site Reliability Engineer or DevOps Engineer.
• Certificates, or demonstrated certificate-equivalent knowledge, in cloud development and architecture, Kubernetes administration, Linux administration, or software engineering disciplines.
• Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP, and privacy regulations such as GDPR and PIPEDA.

Responsibilities

• Deploy, manage, and secure Ivanti’s production SaaS environments in AWS and Azure.
• Work with geographically dispersed, cross-departmental teams to solve difficult problems.
• Automate common and repetitive tasks.
• Write documentation and training materials.
• Train colleagues.
• Participate in on-call rotations for 24x7 coverage, including incident response, issue triage, and problem resolution.

Benefits

• Flexible working model supporting work-life balance, whether working at home or in the office.
• Competitive compensation and total rewards, including health, wellness, and financial plans for employees and their families.
• Collaboration with global, diverse teams across 23+ countries.
• Learning and development access to learning tools and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior