Senior Site Reliability Engineer

Oracle•Nashville, TN

115d•$81,100 - $187,000

About The Position

The Senior Site Reliability Engineer designs and architects reliable, secure, and maintainable infrastructure and services; anticipates operational risks and capacity needs; and works with engineering and operations teams to meet reliability and functionality requirements. The role supports application deployment and operations across Windows Server and Linux environments, including structured builds, configuration, patching, troubleshooting, monitoring, and post-deployment validation. The position also develops and maintains scripts and automation, supports incident investigations and root-cause analysis, contributes to vulnerability remediation and compliance activities, and maintains runbooks and operational records. It provides technical guidance to junior engineers and communicates status, risks, blockers, and escalations to stakeholders. The role may support cloud-hosted or hybrid applications and involves collaboration across engineering, operations, cybersecurity, networking, and client-facing teams.

Requirements

Hands-on experience administering Windows Server and/or Linux systems.
Ability to access deployed hosts and perform post-deployment configuration and validation.
Experience installing, configuring, and validating applications in Windows Server and Linux environments.
Ability to troubleshoot operating-system-, service-, and application-level issues.
Working knowledge of system services, permissions, configuration files, logs, and resource utilization.
Experience performing structured build and deployment tasks using runbooks, deployment guides, and technical procedures.
Ability to execute scripts, validate outputs, and correct common build or configuration issues.
Familiarity with build handoffs, environment-readiness checks, deployment validation, and post-build verification.
Ability to follow detailed implementation steps and identify and document exceptions or deviations.
Ability to investigate failed services, installation errors, patching failures, application startup problems, permissions issues, and connectivity failures.
Experience reviewing logs, event viewers, service status, configuration files, ports, certificates, and permissions.
Strong analytical and problem-solving skills, including isolating root causes and recommending practical solutions.
Ability to document symptoms, troubleshooting steps, findings, impact, and recommended actions when escalating issues.
Experience supporting production or other business-critical environments.
Hands-on experience with one or more of PowerShell, Bash, Python, Ansible, or Chef; ability to run, modify, validate, and troubleshoot existing scripts and understand basic automation concepts.
Experience applying operating system, middleware, and application patches; ability to validate completion and troubleshoot failures.
Understanding of maintenance windows, change control, rollback planning, and post-change validation.
Familiarity with Oracle Cloud Infrastructure or another major cloud platform, including cloud compute, storage, networking, identity, and environment-provisioning concepts.
Working knowledge of DNS, firewalls, routing, load balancers, ports, and certificates; ability to identify basic connectivity issues and familiarity with standard network diagnostic tools.
Familiarity with STIGs, vulnerability remediation, system hardening, and compliance-driven configuration; ability to support cybersecurity remediation without disrupting application functionality.
Ability to follow detailed technical instructions, runbooks, and change procedures and to document completed work, issues, deviations, and validation results accurately.
Experience working in ticketing, incident-management, or change-management systems.
Clear written and verbal communication skills for status updates, handoffs, and escalations.
Ability to collaborate effectively with engineering, operations, cybersecurity, networking, and client-facing teams.

Nice To Haves

Experience supporting federal clients or government-hosted environments.
Knowledge of cybersecurity workflows, STIG implementation, or federal compliance requirements.
Experience with Citrix technologies.
Legacy infrastructure or application-support experience.
Millennium or Cerner application knowledge.
Experience with infrastructure-as-code or configuration-management tools.
Production support, incident response, or SRE operational experience.
Knowledge of monitoring, alerting, centralized logging, observability, and reliability practices.
Experience in federal, government-hosted, or regulated environments.

Responsibilities

Design and architect reliable, secure, maintainable infrastructure and services that meet reliability and functionality requirements.
Identify operational risks, dependencies, performance issues, and potential failure points before they affect service.
Translate business and application requirements into practical technical solutions.
Install, configure, deploy, and validate applications across Windows Server and Linux environments.
Perform structured builds and deployments using runbooks, scripts, readiness checks, and post-build validation.
Troubleshoot operating-system, service, application, installation, patching, permissions, certificate, and connectivity issues.
Monitor system performance and improve availability, reliability, and operational efficiency.
Develop and maintain scripts and automation to reduce manual effort and improve consistency.
Plan and execute operating system, middleware, and application patching according to change-control and rollback procedures.
Lead or support incident investigations, root-cause analyses, and corrective actions.
Support vulnerability remediation, system hardening, STIG compliance, and other security-driven changes.
Maintain accurate runbooks, deployment procedures, troubleshooting guides, and operational records.
Provide technical guidance and mentorship to junior engineers.
Communicate status, risks, blockers, and escalation details clearly to stakeholders.
Support applications in cloud-hosted or hybrid environments and respond to capacity needs.
Provide health and performance reporting, document incidents, and assess new tools and site reliability trends.