Senior Site Reliability Engineer
Paymentology
•Remote
About The Position
Paymentology is seeking a Senior Site Reliability Engineer based in the APAC region to build and operate the software, automation, and infrastructure that keep its global payments services reliable, scalable, observable, and resilient. The engineer will own complex reliability improvements within their domain, guide product teams, and turn production experience into lasting engineering improvements. This is a remote role with a distributed team across multiple time zones, primarily covering APAC.
Requirements
- At least 3 years of experience in Site Reliability Engineering or a closely related role.
- Strong understanding of cloud networking, distributed systems, and service architecture.
- Experience writing tested, maintainable production code in Python, Go, Java, Kotlin, Scala, or a comparable language.
- Hands-on experience with AWS, Docker, GitHub Actions, Terraform, and Kubernetes, ECS, or EKS.
- Experience with observability, CI/CD, production automation, and infrastructure as code.
- Understanding of cloud security and identity management, including AWS IAM and Active Directory.
- Experience applying SLIs, SLOs, and SLAs to assess service health and guide engineering priorities.
- Ability to troubleshoot complex systems and turn operational problems into maintainable software or automation.
- A degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
- Desire to learn, grow, and collaborate with a thoughtful engineering team.
Responsibilities
- Design, build, and operate reliable software, cloud infrastructure, and reusable automation.
- Own reliability improvements end-to-end, from investigation and design through delivery and follow-up.
- Identify recurring operational problems and deliver durable solutions that improve reliability, scalability, and performance.
- Contribute to design and code reviews, raising reliability, security, and operability risks early.
- Improve metrics, logs, traces, alerts, deployment safeguards, and recovery automation.
- Partner with product engineering teams to improve service health and adopt safe self-service capabilities.
- Participate in the 24/7 on-call rotation for business-critical services and lead technical response in their area.
- Lead or contribute to incident reviews and complete follow-up actions that reduce recurrence and impact.
- Share knowledge, improve runbooks, and mentor engineers in reliability practices.
- Automate client onboarding, deployments, and disaster recovery execution.
Benefits
- Support for ongoing career growth and development.
- A diverse, collaborative, mission-driven engineering culture.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
