Senior Site Reliability Engineer
About The Position
East West Bank is seeking an experienced Cloud Site Reliability Engineer to improve the reliability, availability, performance, and operational efficiency of enterprise services running in the cloud. The role combines cloud infrastructure engineering, automation, observability, and production operations to build resilient systems and reduce manual operational effort. The Azure SRE will partner with Infrastructure Engineering, Application Development, Cybersecurity, Network Engineering, and Application Support teams to design, automate, monitor, and operate highly available Azure services.
Requirements
- 8+ years of experience in Cloud Engineering, Systems Engineering, DevOps, SRE, or related infrastructure engineering roles.
- 5+ years of hands-on cloud experience supporting production environments.
- Strong knowledge of cloud compute, storage, networking, identity, high availability, and disaster recovery.
- Experience with Terraform and/or Bicep and Infrastructure as Code practices.
- Experience with Azure/AWS Monitoring, Log Analytics, Application Insights, and alerting.
- Understanding of Azure RBAC, Microsoft EntraID, AWS IAM, cloud networking, Private Link, and Key Vault.
- Strong troubleshooting skills across infrastructure, networking, identity, operating systems, and applications.
- Strong written and verbal communication skills and the ability to work effectively across technical teams.
- Legal authorization to work in the United States; visa sponsorship is not offered.
Nice To Haves
- Experience with Azure Kubernetes Service (AKS), Kubernetes, and Docker.
- Experience with Azure DevOps, GitHub Actions, and CI/CD pipelines.
- Experience with AWS EKS, EC2, VPC, IAM, and CloudWatch.
- Experience supporting hybrid cloud/on-premises environments.
- Experience designing multi-region or mission-critical cloud architectures.
- Experience with Windows Server and Linux.
- Cloud, DevOps, or HashiCorp Terraform certifications.
Responsibilities
- Design, deploy, and support highly available and resilient cloud infrastructure and services.
- Establish and monitor SLIs, SLOs, availability targets, and service health metrics.
- Build monitoring and observability solutions using Azure/AWS Monitoring, Log Analytics, and Application Insights.
- Automate infrastructure provisioning and operational processes using Terraform, PowerShell, and BASH.
- Develop and maintain Infrastructure as Code and integrate deployments with Azure/AWS DevOps and/or GitHub Actions.
- Design and test high-availability, disaster-recovery, backup, and automated recovery solutions.
- Troubleshoot complex production issues and participate in critical incident response and technical bridge calls.
- Perform root cause analysis and implement corrective actions following production incidents.
- Reduce operational toil through automation and self-healing capabilities.
- Partner with Cybersecurity teams on vulnerability remediation, RBAC, managed identities, secrets, certificates, and cloud security controls.
- Support governance, capacity planning, performance optimization, and cloud cost management.
- Develop technical standards, operational procedures, runbooks, and reliability best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
