Senior Site Reliability Engineer
About The Position
Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Site Reliability Engineer you will help build the reliability practice behind it. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will partner with our Senior SRE in Zurich and work alongside our platform engineers and product teams. The first three to six months will involve learning our AWS environment, our serverless platform, and how our product teams build and release. You will contribute to the direction on observability tooling, work with the Zurich team on the incident and on-call operating model, and take on increasing responsibility as you build context, always in alignment with the Zurich team.
Requirements
- 5+ years in Site Reliability Engineering, DevOps, or production operations for distributed cloud systems, with substantial hands-on AWS experience
- Practical experience defining and working with SLIs, SLOs, and error budgets
- Strong incident response background, including on-call, triage under pressure, and post-mortem practice
- A clear point of view on observability for distributed systems, and the reasoning behind it
- Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here
- Excellent collaboration and communication skills, with a pragmatic approach to balancing speed and stability
Nice To Haves
- Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome
- Experience taking a platform from pre-launch to production, including defining operational readiness criteria
- Experience building AI agents to monitor platform health
- Strong CI/CD background, ideally with GitHub Actions, including secrets management, least-privilege permissions, and deployment controls
- Infrastructure as Code experience with Terraform or OpenTofu
- Experience with progressive deployment approaches such as canary, blue-green, or rollback automation
- Disaster recovery design and testing for production SaaS
- Experience operating across more than one cloud provider, or designing for portability
- Experience operating a B2B SaaS platform in a regulated environment, including audit-sensitive release processes
- Familiarity with SOC 2, PCI DSS, or GDPR as they apply to operational practice
- Experience with AI-assisted engineering tools
- AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty
Responsibilities
- Define and evolve SLIs, SLOs, and error budgets with product teams, and use them to drive reliability decisions
- Collaborate on the design of our observability approach for a distributed serverless system, covering metrics, logs, and traces
- Build the incident response practice with us: on-call model, escalation, blameless post-mortems, and the loop that turns findings into hardening work
- Build reliability automation that detects and remediates issues before they reach clients
- Improve CI/CD pipelines and deployment automation on GitHub Actions to reduce operational toil and release risk
- Work with product teams on resilient design, capacity planning, and progressive delivery approaches such as canary and blue-green
- Contribute to disaster recovery design and testing for client-facing environments
- Partner with Security and Compliance so that operational practice holds up to regulatory and audit expectations
- Help us define and implement operational readiness for client go-live
- Mentor colleagues and support a culture of shared operational ownership
Benefits
- hybrid and flexible working
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
