Senior Site Reliability Engineer

IXL Learning•San Mateo, CA

20d•$130,000 - $200,000•Onsite

About The Position

IXL Learning is seeking a Senior Site Reliability Engineer to help maintain the reliability and optimal performance of its products. The role involves working with production technology stacks, taking responsibility for site performance, uptime, and scalability, and collaborating with application engineering teams to deliver scalable solutions. The position is full-time and requires working at IXL’s headquarters office in San Mateo, California.

Requirements

Bachelor’s or advanced degree in computer science or a related discipline.
At least 6 years of professional hands-on software engineering or site reliability experience.
Experience with at least one object-oriented programming language, such as Java, C++, or C.
Experience with at least one scripting language, such as Python, Bash, or Perl.
Experience with containerized cloud solutions using Docker and Kubernetes.
Experience with common service technologies such as web servers, message queues, load balancers, and databases.
Fluency in observability tools and methodologies.
Flexibility to work with a variety of technologies and legacy systems, balanced with a passion for streamlining and modernizing.
Skill troubleshooting problems across the stack and providing both immediate fixes and long-term solutions.
Flexibility about work hours and being on call.
Strong communication and time management skills.

Nice To Haves

Experience with a public cloud provider such as AWS or GCP.

Responsibilities

Work with the team to master a variety of production technology stacks.
Take responsibility for site performance, uptime, and scalability.
Develop and maintain accurate monitoring dashboards, alerting, and runbook documentation suited to each product.
Identify technical problems and develop solutions.
Partner with application engineering teams to understand product needs and help deliver scalable solutions for customers.
Build and propose architecture changes to make products more scalable and reliable.
Develop tooling for deployment and release processes.