Senior Site Reliability Engineer
About The Position
As a Site Reliability Engineer, you will be embedded with a cross-functional team responsible for portions of Filevine’s systems. In your first year, you will build the context needed to work effectively in the Filevine environment. In subsequent years, you will take on mission-critical objectives to improve autonomous systems while developing your expertise in building and maintaining systems that can scale to internet scale. The position focuses on production observability, automation and reliable deployments, system performance and security, incident response, technical leadership, mentorship, on-call operations, capacity planning, disaster recovery, and applying AI/ML to operational data. The role is remote, with the option to work hybrid or in-office in San Francisco, New York, Chicago, or Salt Lake City.
Requirements
- 8+ years of experience in software/platform engineering or DevOps, including 5+ years dedicated to Site Reliability Engineering.
- Expertise with cloud platforms, particularly AWS, Kubernetes, infrastructure as code, and full-stack observability, including tracing, logging, and SLI/SLOs.
- Proficiency with Python, Go, or Bash for building CI/CD pipelines, production tools, and toil-reducing automation.
- Proven experience in root cause analysis, high-severity incident response, and long-term reliability engineering.
- Strong communication skills and a history of mentoring engineers, leading cross-functional projects, and setting technical strategy.
- Hands-on experience using AI/ML on telemetry data to predict capacity risks, identify anomalies, and optimize system workflows.
Responsibilities
- Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs to provide production visibility.
- Build internal tools and delivery pipelines to improve efficiency, reduce toil, and ensure reliable deployments.
- Continuously improve system performance, scalability, and security to mitigate customer impact.
- Lead production incident response from triage through resolution, and turn lessons learned into durable runbooks and preventive measures.
- Guide major technical initiatives, align cross-team engineering efforts, and manage technical risks.
- Mentor and develop SRE team capability through design reviews, paired problem-solving, and incident post-mortems.
- Participate in the on-call rotation and lead capacity planning and disaster recovery readiness.
- Use operational AI/ML tools to forecast capacity risks, detect patterns, and automate system health.
Benefits
- Paid time off policy
- Medical, dental, and vision insurance for full-time employees
- Maternity and paternity leave for full-time employees
- Short- and long-term disability
- Opportunity to learn from a dedicated leadership team
- Company swag
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
