Senior Site Reliability Engineer (SRE)
About The Position
We are looking for an experienced Senior Site Reliability Engineer (SRE) to own the reliability, availability, and operational excellence of business-critical production systems. This is a dedicated Site Reliability Engineering role—not a general DevOps or Infrastructure position. You will define how reliability is measured, lead incident response during production outages, drive observability strategy, and continuously improve operational practices across high-availability environments. The ideal candidate has hands-on experience managing SLOs, leading major incidents, improving on-call operations, and building a strong reliability culture through automation, observability, and continuous improvement.
Requirements
- 5+ years of experience in Site Reliability Engineering, Production Engineering, Reliability Engineering, or similar roles.
- Proven experience operating production systems in high-availability environments.
- Hands-on experience defining and managing SLOs, SLIs, and Error Budgets.
- Experience leading production incident response and Incident Command.
- Strong observability and monitoring experience.
- Strong software engineering skills using Python, Go, or TypeScript.
- Experience working with cloud platforms.
- Strong written and verbal English communication skills.
- Proven Site Reliability Engineering experience.
- Experience defining and managing: Service Level Indicators (SLIs) Service Level Objectives (SLOs) Error Budgets
- Experience leading Incident Command during major production incidents.
- Experience conducting blameless postmortems and driving follow-up actions.
- Experience designing, maintaining, and improving on-call programs.
- Experience developing runbooks and escalation policies.
- Strong observability experience, including: Monitoring Logging Alerting Distributed Tracing
- Experience tuning alerts to reduce operational noise.
- Strong automation skills using Python, Go, or TypeScript.
- Experience supporting mission-critical production systems.
- Experience working in high-availability production environments.
Nice To Haves
- Experience with Datadog.
- Experience with AWS.
- Experience with Heroku.
- Experience working in regulated industries (Healthcare, HIPAA, Financial Services, etc.).
- Experience establishing or maturing an SRE practice.
- Capacity planning experience.
- Disaster recovery planning and execution.
- Experience with Kubernetes.
- Experience with PostgreSQL or SQL Server.
- Experience supporting modern TypeScript-based applications.
Responsibilities
- Define, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets.
- Develop and maintain observability strategies, including monitoring, logging, tracing, and alerting.
- Own observability configuration, instrumentation, and alert optimization.
- Lead Incident Command during production incidents and coordinate cross-functional response efforts.
- Drive blameless postmortems and ensure corrective actions are completed.
- Own and continuously improve the on-call program, including rotations, escalation policies, runbooks, and alert tuning.
- Establish production readiness standards for new services.
- Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives.
- Automate operational processes and reliability improvements using software engineering best practices.
- Continuously improve system reliability, availability, and operational efficiency.
Benefits
- Home office
- Competitive compensation based on experience
- Career plans to allow for extensive growth in the company
- International Projects
- Oowlish English Program (Technical and Conversational)
- Oowlish Fitness with Total Pass
- Games and Competitions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
