Senior Site Lead
About The Position
The Senior Site Lead oversees guest intake, logistics, and daily operations at the Emergency Shelter Program. The role supports a client-centered, trauma-informed, and housing-focused environment by managing shelter activities, coordinating volunteers and support services, organizing supplies and facility needs, and assisting with crisis intervention and conflict resolution. The Senior Site Lead supports shelter staff during designated shifts, assists with staff duties and special events, and communicates staff or shelter issues to the Program Manager. Administrative work includes coordinating supply and service needs, securing resources, and assisting with record keeping and reporting. The position is full-time, non-exempt, and pays $26 per hour. The schedule is Sunday–Monday, 2:30 p.m.–11:00 p.m.; Friday–Saturday, 6:30 p.m.–11:00 p.m.; Wednesday–Thursday off.
Requirements
- Ensure a client-focused, trauma-informed, and housing-focused shelter approach.
- Ability to perform crisis intervention as needed.
- Ability to work effectively with a diverse population.
- Ability to plan, organize, and prioritize duties.
- Ability to clearly communicate information and instructions verbally and in writing.
- Ability to maintain a positive, professional, and safe environment while on duty.
- Ability to establish and maintain effective working relationships with others.
- Tolerance and understanding for individuals presenting with urgent, multiple case management and health needs.
- Dependability and responsibility.
- Ability to communicate effectively and respectfully.
- Ability to lift, push, and pull up to 50 pounds.
- Ability to stand for prolonged periods and work in a fast-paced environment.
Nice To Haves
- Previous shelter experience is preferred but not required.
- Fluency in Spanish is of significant value.
Responsibilities
- Oversee and assist with implementation of shelter activities, logistics, and guest intake to provide quality, guest-focused, trauma-informed services.
- Assist in coordinating volunteers and support services.
- Oversee the organization of supplies and facility needs.
- Encourage and discuss progress toward housing with shelter guests.
- Support identified program staff and facilitate effective performance.
- Support shelter staff during designated shifts and assist with various aspects of their duties.
- Assist in coordinating and managing special group events and holiday events.
- Provide crisis and conflict intervention.
- Communicate staff or shelter issues to the Program Manager.
- Coordinate supply and service needs and assist with securing necessary resources.
- Assist with record keeping and reporting.
- Attend staff meetings and training workshops as needed.
- Assist with general duties such as stocking supplies, copying, faxing, and answering phones.
- Maintain and enhance job performance by attending seminars and conferences and reviewing professional publications.
- Perform ad hoc projects as appointed by the Supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
