Senior Simulation Trainer

Midcontinent Independent System Operator (MISO)•Carmel, IN

1d•Onsite

About The Position

As a Senior Simulation Trainer, you will own the full lifecycle of simulation-based learning for MISO’s control room operators and engineers – from assessing needs and scripting scenarios to facilitating sessions, leading structured debriefs, and measuring program effectiveness. You will build a robust library of simulations spanning normal operations, abnormal conditions, and emergency response, with particular emphasis on contingency and system disturbance scenarios that challenge operators to perform under pressure. You will bring firsthand knowledge of control room operations or energy management systems to the work, using that experience to design scenarios that are operationally rigorous, procedurally accurate, and grounded in how the grid actually behaves. You will partner closely with the simulator product owner, operations management, and technical SMEs to keep simulation content current and aligned to real-world conditions. You will also support foundational programs like new operator onboarding, on-the-job training, desk qualifications, and operator training drills – all aimed at building depth and bench strength in the control room.

Requirements

A Bachelor’s degree
Minimum of six (6) years of relevant work experience
Prior experience as a control room operator or control room engineer, or equivalent hands-on experience with energy management systems
Demonstrated ability to design and facilitate simulation-based or scenario-based training, particularly in high-stakes or safety-critical environments
Strong facilitation skills, including the ability to lead structured pre-briefings and post-simulation debriefs that produce real operational learning
Demonstrated project management experience, with the ability to manage multiple simulation development efforts simultaneously
The ability to negotiate and influence within a collaborative framework

Nice To Haves

Experience with GE EMS simulator or a comparable energy management system simulator
Working knowledge of Learning and Development tools and methodologies, including adult learning theory and instructional design frameworks such as ADDIE
Experience designing evaluation and measurement frameworks tied to operational or performance outcomes

Responsibilities

Own the full lifecycle of simulation-based learning for MISO’s control room operators and engineers – from assessing needs and scripting scenarios to facilitating sessions, leading structured debriefs, and measuring program effectiveness.
Build a robust library of simulations spanning normal operations, abnormal conditions, and emergency response, with particular emphasis on contingency and system disturbance scenarios.
Design scenarios that are operationally rigorous, procedurally accurate, and grounded in how the grid actually behaves.
Partner closely with the simulator product owner, operations management, and technical SMEs to keep simulation content current and aligned to real-world conditions.
Support foundational programs like new operator onboarding, on-the-job training, desk qualifications, and operator training drills.
Facilitate sessions and lead structured debriefs.
Measure program effectiveness.
Develop and maintain a well-organized, operationally rigorous simulation scenario library.
Establish strong, trusted relationships with operations employees, control room management, and technical SMEs.
Conduct structured debriefs recognized as high-quality learning experiences that drive meaningful behavioral change and operational improvement.
Stand up a metrics and evaluation framework that tracks operator performance trends and demonstrates the impact of simulation training on grid reliability outcomes.