Bilingual Russian Senior Services Case Manager

Jewish Family & Children's Service of Minnesota•Golden Valley, MN

2d•$29•Hybrid

About The Position

The Senior Services Case Manager walks alongside seniors and caregivers, providing holistic and thoughtful support and planning. This role involves discovering available services, finding support, and enrolling clients in programs. The case manager will offer individualized, person-centered support, particularly for Holocaust survivors, engaging in comprehensive assessments, care planning, and coaching for clients with complex needs, few natural supports, and barriers to services. The position is highly visible within the community through outreach and engagement, playing a key role in expanding participation in JFCS’s programs for seniors and caregivers. The ideal candidate is compassionate, a good problem solver, an active listener, familiar with trauma-informed care, organized, and self-motivated.

Requirements

Russian proficiency required.
A minimum of two years’ experience working with older adults in community-based settings.
Two years of experience with clinical interviewing strongly preferred.
Familiarity with client confidentiality practices, HIPAA and electronic health record practices.
Proficient user of electronic health record systems.
Proficient user of Microsoft Office programs, including Word and Excel.
Ability to manage a hybrid work model between working in the office/field and working from home.

Nice To Haves

Coursework in gerontology, aging studies or caregiver services preferred.
Experience working with solo seniors and clients with mental illness preferred.

Responsibilities

Provide case management and caregiver support to a designated caseload of clients.
Assess client bio-psycho-social and economic risks and strengths, coordinate client support teams, and develop a personalized service plan.
Determine fees for service, and coordinate and monitor services provided by staff, volunteers and vendors.
Maintain accurate and timely clinical records, correspondence and reports as required.
Directly support individuals engaged in Shopping, Accompanied Transportation, and outreach services with volunteers.
Assist with data collection and audits conducted by oversight organizations.
Work with the Senior Services Team to enhance and refine programs and services.
Attend individual supervision, team, and agency meetings.
Organize and participate in community outreach and networking opportunities to market JFCS Senior Services to potential clients (seniors and caregivers) and community organizations.
Support additional programs and services as developed by the Department.
Occasional evening hours for agency functions and community education activities.
Additional duties consistent with program needs and professional development goals.