Senior Services Case Manager

Easter Seals Florida•Palatka, FL

6d•Onsite

About The Position

Are you passionate about empowering older adults to live with dignity, independence, and purpose? Join our dedicated team as a Case Manager, where you'll play a vital role in delivering life-enhancing services under the Older Americans Act (OAA). As a Case Manager, you'll coordinate and monitor individualized care plans that support older adults in maintaining their independence and quality of life. You'll work closely with clients, caregivers, families, and community partners to ensure services such as caregiving, homemaker, and chore assistance are delivered effectively and compassionately.

Requirements

Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or related field (or equivalent experience)
1–3 years of relevant experience in case management or elder services
Strong knowledge of community-based resources for older adults and caregivers
Excellent communication, problem-solving, and organizational skills
Proficiency in Microsoft Office, Adobe Acrobat, and internet tools
Must meet driver qualifications (minimum age 21, valid license, clean driving record)

Responsibilities

Maintain accurate client records and service authorizations in compliance with OAA and agency standards
Conduct client intakes and assessments to determine eligibility and service needs
Develop and manage person-centered care plans in collaboration with clients and stakeholders
Facilitate annual support plan meetings and regular case reviews
Monitor service delivery and client outcomes to ensure quality and satisfaction
Participate in interdisciplinary team meetings, outreach events, and community presentations
Support quality assurance efforts and prepare for audits and regulatory reviews
Advocate for clients and promote awareness of OAA services in the community