Senior ServiceNow Developer - WFH

Lennor Group
Remote

About The Position

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a multinational tech company in their search for a Remote Senior ServiceNow Developer based in the Philippines. This role is critical to advancing our ServiceNow capabilities and delivering scalable, high-impact solutions for both internal operations and external client workflows.

Requirements

  • At least 5 years of hands-on ServiceNow development experience.
  • Proven expertise in domain-separated ServiceNow environments (strongly preferred).
  • Proficiency in key modules: ITSM (Incident, Change, Request, Problem), Service Catalog, ITBM, PPM, ITOM, Reporting & Performance Analytics.
  • Experience with third-party integrations and custom application development.
  • Strong business process mapping and automation skills
  • Excellent communication and stakeholder engagement abilities.

Responsibilities

  • Provide strategic input on ServiceNow best practices, new features, and platform efficiencies.
  • Translate business requirements into scalable ServiceNow solutions.
  • Lead development projects, including planning, stakeholder engagement, and execution.
  • Design and implement configurations compatible with a domain-separated ServiceNow architecture.
  • Act as a subject matter expert (SME) for platform components and integrations.
  • Troubleshoot and resolve platform issues, following standard change procedures.
  • Conduct regular audits and maintenance to ensure data integrity and platform consistency.
  • Support technical proposal writing and onboarding for new clients.
  • Deliver ServiceNow-based automation projects that meet or exceed ROI expectations.
  • Maintain platform standards documentation and update internal process documentation.
  • Communicate platform changes and their impact to stakeholders clearly and proactively.
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