Senior ServiceNow Developer - WFH

Lennor Group

4d•Remote

About The Position

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a multinational tech company in their search for a Remote Senior ServiceNow Developer based in the Philippines. This role is critical to advancing our ServiceNow capabilities and delivering scalable, high-impact solutions for both internal operations and external client workflows.

Requirements

At least 5 years of hands-on ServiceNow development experience.
Proven expertise in domain-separated ServiceNow environments (strongly preferred).
Proficiency in key modules: ITSM (Incident, Change, Request, Problem), Service Catalog, ITBM, PPM, ITOM, Reporting & Performance Analytics.
Experience with third-party integrations and custom application development.
Strong business process mapping and automation skills
Excellent communication and stakeholder engagement abilities.

Responsibilities

Provide strategic input on ServiceNow best practices, new features, and platform efficiencies.
Translate business requirements into scalable ServiceNow solutions.
Lead development projects, including planning, stakeholder engagement, and execution.
Design and implement configurations compatible with a domain-separated ServiceNow architecture.
Act as a subject matter expert (SME) for platform components and integrations.
Troubleshoot and resolve platform issues, following standard change procedures.
Conduct regular audits and maintenance to ensure data integrity and platform consistency.
Support technical proposal writing and onboarding for new clients.
Deliver ServiceNow-based automation projects that meet or exceed ROI expectations.
Maintain platform standards documentation and update internal process documentation.
Communicate platform changes and their impact to stakeholders clearly and proactively.