Senior Seller Acquisition Specialist-Marketplace Partnerships
About The Position
Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. The Senior Seller Acquisition Specialist-Marketplace Partnerships is a pivotal role, responsible for expanding our marketplace by identifying, recruiting, and onboarding high-quality third-party sellers. You will build strong partnerships, communicate our value proposition, and guide sellers from first contact through launch. Operating with autonomy, you’ll partner across teams to drive marketplace growth, improve seller experience, and innovate scalable processes. This is a unique opportunity to shape the future of Staples’ marketplace, making a measurable impact on our business.
Requirements
- Strong communication, persuasion, and relationship-building skills.
- Highly organized, able to manage multiple priorities and deadlines.
- Analytical mindset with a customer- and partner-centric approach.
- Advanced problem-solving skills and effective escalation judgment.
- Initiative, adaptability, and comfort in fast-paced, evolving environments.
- Ability to influence stakeholders and drive improvements across teams.
- Experience collaborating with internal and external partners.
- Comfort presenting complex marketplace concepts and negotiating agreements.
- Bachelor’s degree in Business, Marketing, eCommerce, or related field, or equivalent combination of education and experience.
- Minimum of 5 years' progressively complex experience in business development, sales, partnerships, account management, or eCommerce-related roles.
- Demonstrated experience managing a pipeline or funnel with defined KPIs and metrics.
- Proven track record of conducting outbound outreach and successfully closing external partners or clients.
- Proficiency using CRM or pipeline management tools.
- Experience onboarding and training external partners on tools, processes, or standards.
- Ability to analyze performance metrics and translate insights into actionable recommendations.
- Experience collaborating cross-functionally across multiple business functions.
Nice To Haves
- Experience supporting or scaling a third-party marketplace, platform, or eCommerce ecosystem.
- Familiarity with marketplace performance metrics such as seller activation, time-to-launch, and pipeline conversion.
- Master’s degree in Business or related field.
- Experience influencing category strategy, assortment planning, or marketplace growth initiatives.
- Demonstrated ability to lead or contribute to cross-functional projects with measurable business impact.
Responsibilities
- Identify, research, and target prospective sellers aligned with assortment and growth goals.
- Develop and execute targeted seller acquisition strategies using outbound, referral, and category-based channels.
- Present and articulate the marketplace value proposition, addressing objections and closing new seller partnerships.
- Build and manage a recruitment pipeline, monitor metrics, and report on pipeline health and conversion trends.
- Guide sellers through onboarding, compliance, and launch readiness, including training on tools and standards.
- Partner with internal teams to ensure seamless onboarding and transition for new sellers.
- Identify process gaps and implement scalable improvements to enhance efficiency and seller experience.
- Contribute to cross-functional initiatives and strategic marketplace growth projects.
Benefits
- Inclusive culture with associate-led Business Resource Groups
- 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
