About The Position

The Senior Security Supervisor is responsible for providing strategic oversight and senior-level leadership of security operations across ASM Global-managed facilities. This role serves as the primary supervisory authority for all security staff, with an emphasis on staff development, operational excellence, and maintaining a safe and secure environment for events, ASM Global employees, and guests. The Senior Security Supervisor plays a key role in the development, implementation, and continuous improvement of security policies and procedures, and acts as the senior on-site lead during the move-in/move-out of trade shows, conventions, and events.

Requirements

  • High school diploma or G.E.D. required.
  • Minimum 5 years of progressive security experience in a similar venue or event environment, with at least 2–3 years in a supervisory or senior lead capacity.
  • Valid driver's license required.
  • Proven ability to lead multiple supervisors and a large security team in a complex, high-volume event environment.
  • Advanced organizational, planning, and situational awareness skills.
  • Strong conflict resolution and de-escalation skills with the ability to manage high-pressure situations calmly and decisively.
  • Excellent written, verbal, and interpersonal communication skills; comfortable presenting to and interfacing with senior management and external agencies.
  • Ability to work independently, exercise sound judgment, and make strategic decisions with minimal oversight.
  • Ability to work irregular hours including nights, weekends, and holidays.
  • Professional presentation, appearance, and work ethic.
  • Proficiency in security systems, incident reporting software, and general computer applications.

Nice To Haves

  • Associate's or Bachelor's degree in Criminal Justice, Security Management, or a related field preferred.

Responsibilities

  • Provide senior-level supervision and leadership to Security Supervisors and security staff across all assigned shifts and events.
  • Oversee scheduling, post assignments, and staffing levels to ensure adequate coverage for all events and facility operations.
  • Lead pre-shift briefings and post-event debriefs, identifying performance trends and areas for improvement.
  • Develop, implement, and regularly review security operational policies and procedures in collaboration with Security Management.
  • Serve as the senior on-site incident commander during emergency situations, coordinating response efforts and ensuring proper escalation to management.
  • Build and maintain strong working relationships with local Fire and Police Departments, serving as a senior point of contact for off-duty details and emergency coordination.
  • Mentor and coach Security Supervisors and staff, supporting professional development and consistent enforcement of standards.
  • Oversee completion of incident reports and ensure documentation is thorough, timely, and communicated appropriately to leadership.
  • Monitor and audit compliance with all security protocols, identifying gaps and implementing corrective actions.
  • Represent the security department in cross-functional meetings with event operations, guest services, and facility management teams as needed.
  • Work independently to assess complex situations and make sound, strategic decisions in a fast-paced, high-stakes environment.
  • Other duties as assigned.
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