Senior Security Manager

Securitas Security Services • Merritt Island, FL

2d • $120,000 - $126,000 • Onsite

About The Position

The Senior Security Manager (SSL) leads and oversees all security operations for a key, high-profile client. The role is accountable for safe, reliable, and compliant service delivery while protecting the integrity and profitability of the contract. The manager is the primary liaison between Securitas and the client, translating client expectations into operational plans, ensuring contract and policy compliance, and driving continuous improvement. The role also mentors and develops a diverse management team and fosters accountability, teamwork, and customer focus across assigned sites.

The position is located in Merritt Island, Florida. The stated salary range is $120,000 to $126,000, with compensation potentially varying based on geographic location, relevant experience, and applicable skills. The position may require responding to emergencies and critical incidents outside normal business hours.

Requirements

• Bachelor’s degree in criminal justice, business administration, or a related field (required).
• 5–7 years of law enforcement and/or military experience (required).
• Proven leadership experience with strong customer service and problem-solving skills.
• Strong background in security operations, including scheduling and day-to-day oversight.
• Excellent client-facing and relationship-building skills, with a track record of service excellence.
• Valid driver’s license with a clean driving record.
• Availability to respond to emergencies outside normal business hours.
• Service-first mindset, sound judgment, attention to detail, and clear communication.
• Ability to work independently and as part of a team.
• High ethical standards and integrity.
• Strong planning, decision-making, and problem-solving skills.
• Ability to lead across diverse teams and cultures and thrive in a fast-paced, evolving environment.
• Demonstrated initiative and business acumen.
• Financial literacy and ability to develop actionable insights.
• Commitment to operational excellence, contract compliance, and business protection.

Nice To Haves

• Aviation compliance experience (highly preferred).

Responsibilities

• Manage client relationships to support satisfaction, retention, and 100% client satisfaction through proactive engagement and problem resolution.
• Lead, coach, and develop management and security teams, including recruiting, hiring, and retaining operational talent.
• Develop and execute weekly, monthly, and quarterly operational goals, and update senior leadership using Salesforce and performance metrics.
• Oversee daily operations, including staffing, scheduling, and administrative functions for assigned sites.
• Conduct inspections and ensure contract, policy, and aviation compliance where applicable.
• Partner with HR, Training, Compliance, and other internal teams to align operations with company objectives and client expectations.
• Set, monitor, and evaluate performance goals; oversee performance reviews, professional development, and improvement plans.
• Identify and address performance or knowledge gaps, ensure required training is completed, and promote continuous learning.
• Lead regular meetings to communicate goals, share best practices, and recognize success.
• Support and drive account financial performance, protect profitability, and manage resources effectively.
• Respond to emergencies and critical incidents outside normal business hours as needed.
• Perform other related duties as required.

Benefits

• Comprehensive benefits for eligible employees.
• Annual incentive and recognition programs where applicable.
• Weekly pay.
• Paid training and professional development.
• Career advancement opportunities and leadership development programs.
• Supportive and inclusive work environment.
• Opportunity to work for a leading protective services company and support a high-profile client account.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior