Senior Security Delivery Lead

Truist•Atlanta, GA

2d•Onsite

About The Position

The purpose of this role is to drive Security strategic objectives through thought leadership, organizational design, management, execution and delivery of a portfolio of projects. Responsible for providing oversight and accountability for Security projects/programs of varying sizes, including transformational initiatives, with a focus on risk identification and remediation. Influences and leads large-scale change initiatives. Responsible for program financials, resource management and allocation, portfolio health, and executive reporting. • Provides thought leadership, organizational design, management and execution. • Directs and oversees financial management, organizational planning and design, planning and coordination of Truist Protection Services program. • Directs organizational efforts to partner closely with security domain managers and subject matter experts to develop program design, plan, metrics, and execution strategy. • Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense. • Directs and oversees relationships with business owners and technology leads to support overall program needs. • Ensures that program activities are on a path to deliver benefits realization. • Ensures implementation and oversight of appropriate risk management plans for program initiatives in area of responsibility. • Monitors and challenges performance of current systems and processes. • Identifies and advocates for solutions designed to deliver value and mitigate risk as appropriate. • Vets new solutions and determines at what point larger issues require escalation to upper management. Leads teams or multiple teams of internal and/or external resources. • Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues. Articulates overall performance of multiple programs and initiatives via dashboard reporting for use by key executives. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) This position is office-centric 5 days a week in one of our Truist hub locations. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop, enhance, and run ET demand process that aligns resources and activities with enterprise and technology priorities. 2. Oversee and monitor the health and effectiveness of the overall ET portfolio of change, including intake, planning, business readiness, and execution. 3. Provide direct leadership to teams of internal and external resources to ensure their ability to effectively deliver appropriate project management, business analysis, business readiness, and client and teammate communications. 4. Engage with various partners, including Risk partners, to ensure project review, oversight, and mitigation plans are in accordance with enterprise standards. 5. Contribute to short and long-term project prioritization and planning for the overall ET portfolio and ensuring coordination of planning of initiatives in other areas. 6. Establish and maintain relationships with key leaders to ensure coordination, support and buy-in of delivery plans within the assigned portfolio. 7. Manage effective Organizational Change Management (OCM) to guide organizational, process, and technology change to a successful resolution by focused preparation, implementation, and follow-through of change readiness efforts for teammates. 8. Provides portfolio level dashboards and executive summaries to keep leaders abreast of the health of the line of business portfolios.

Requirements

Advanced degree in a relevant field, or an equivalent combination of education and work experience.
Nine to eleven (9-11) years progressive related experience in managing enterprise technology organizations or similar organizations combined with overall twelve years progressive related experience in project/program/portfolio management.
Three to five years (3-5) of manager experience.
Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies.

Nice To Haves

Bachelor's degree and eight years of related experience or an equivalent combination of education and experience.
General business management, consulting-type work, or other disciplines related to business management and/or technology.
In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.
Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services.
Ability to lead projects of significant complexity and risk exposure.
Ability to exercise judgment in solving technical, operational, and organizational challenges.
Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
Demonstrated experience in Information Security, Fraud Operations, program management, program financial management, risk management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.
Demonstrated superior understanding of business and technology organization, resources, priorities, and needs.
Demonstrated leadership in the implementation of complex programs and projects.
Ability to bring clarity to ambiguous assignments.
Demonstrated executive level verbal and written communication skills.
Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project).
Experience with both Agile and waterfall project management methodologies.
Strong grasp of technology development lifecycle and required tollgating.
Financial services technology experience highly beneficial.
Experience implementing large/complex initiatives across a matrix organization.
In-depth knowledge of management and planning systems theory and practical application to complex initiatives.
Experience with financial measurements and metrics.
Highly articulate and demonstrates executive presence.

Responsibilities

Drive Security strategic objectives through thought leadership, organizational design, management, execution and delivery of a portfolio of projects.
Provide oversight and accountability for Security projects/programs of varying sizes, including transformational initiatives, with a focus on risk identification and remediation.
Influence and lead large-scale change initiatives.
Manage program financials, resource management and allocation, portfolio health, and executive reporting.
Direct and oversee financial management, organizational planning and design, planning and coordination of Truist Protection Services program.
Direct organizational efforts to partner closely with security domain managers and subject matter experts to develop program design, plan, metrics, and execution strategy.
Ensure that business cases are developed for budgeting, planning, and tracking revenue and/or expense.
Direct and oversee relationships with business owners and technology leads to support overall program needs.
Ensure that program activities are on a path to deliver benefits realization.
Ensure implementation and oversight of appropriate risk management plans for program initiatives in area of responsibility.
Monitor and challenge performance of current systems and processes.
Identify and advocate for solutions designed to deliver value and mitigate risk as appropriate.
Vet new solutions and determine at what point larger issues require escalation to upper management.
Lead teams or multiple teams of internal and/or external resources.
Analyze and collectively manage variances to the program plan and overall portfolio and make recommendations and/or create action plans to mitigate negative variances or to resolve issues.
Articulate overall performance of multiple programs and initiatives via dashboard reporting for use by key executives.
Develop, enhance, and run ET demand process that aligns resources and activities with enterprise and technology priorities.
Oversee and monitor the health and effectiveness of the overall ET portfolio of change, including intake, planning, business readiness, and execution.
Provide direct leadership to teams of internal and external resources to ensure their ability to effectively deliver appropriate project management, business analysis, business readiness, and client and teammate communications.
Engage with various partners, including Risk partners, to ensure project review, oversight, and mitigation plans are in accordance with enterprise standards.
Contribute to short and long-term project prioritization and planning for the overall ET portfolio and ensuring coordination of planning of initiatives in other areas.
Establish and maintain relationships with key leaders to ensure coordination, support and buy-in of delivery plans within the assigned portfolio.
Manage effective Organizational Change Management (OCM) to guide organizational, process, and technology change to a successful resolution by focused preparation, implementation, and follow-through of change readiness efforts for teammates.
Provide portfolio level dashboards and executive summaries to keep leaders abreast of the health of the line of business portfolios.