Senior Scrum Master

PNCDallas, PA
Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Scrum Master within PNC's Lending Tech organization, you will be based in Pittsburgh Pa. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. As a Scrum Master / IT Project Manager, this role is responsible for driving the successful delivery of technology initiatives through a balanced blend of traditional project management and Agile Scrum practices. The position emphasizes execution, delivery management, and stakeholder coordination, while also supporting Agile teams through Scrum ceremonies and continuous improvement. This role is best suited for an experienced Scrum Master who is comfortable operating with a 70% Project Manager focus and 30% Scrum Master focus in a complex, regulated enterprise environment.

Requirements

  • Scrum Master Certification (CSM, SSM, or equivalent)
  • Proven Scrum Master experience supporting Agile delivery teams
  • Strong IT Project Management experience, managing technology initiatives from initiation through delivery
  • Demonstrated ability to balance traditional project management and Agile Scrum responsibilities
  • Strong organizational, communication, and stakeholder management skills
  • Experience working in enterprise technology environments, preferably within financial services
  • University / college degree, with 5+ years of industry-relevant experience
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

  • PMP or other project management-related certifications or training
  • Experience working in regulated or highly governed environments
  • Strong problem-solving and decision-making skills
  • Ability to influence without authority and drive alignment across teams

Responsibilities

  • Lead end-to-end IT project planning and execution, including scope, schedule, budget, risks, and dependencies
  • Develop and maintain project plans, timelines, and delivery roadmaps
  • Track milestones, manage issues and risks, and escalate as needed
  • Coordinate across technology, business, and vendor teams to ensure on-time delivery
  • Provide clear, consistent status reporting to stakeholders and leadership
  • Ensure compliance with PNC governance, SDLC, and risk management standards
  • Serve as Scrum Master for Agile teams, ensuring adherence to Scrum principles and best practices
  • Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives
  • Remove impediments and support teams in delivering sprint commitments
  • Partner with Product Owners to support backlog readiness and sprint execution
  • Promote continuous improvement and Agile maturity across the team

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
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