Senior Scrum Master
About The Position
Arke is seeking an experienced Senior Scrum Master to join our growing delivery organization. This role supports multiple Agile teams across concurrent projects and plays a key leadership role in driving Agile and Lean practices at scale to ensure predictable, high-quality delivery outcomes. The Senior Scrum Master is engaged from project inception through delivery and serves as a servant leader, coach, and change agent. This role partners closely with Project Managers and senior stakeholders to improve delivery execution, team maturity, and cross-team coordination in a fast-paced, client-facing environment.
Requirements
- Bachelor’s degree in a related field, or equivalent combination of professional experience and education
- 10+ years of experience as a Scrum Master or Agile delivery leader in complex environments
- Proven experience supporting multiple Agile teams and concurrent project delivery within large, matrixed organizations
- Experience working within SAFe, the Kanban Method, or hybrid Agile frameworks
- Demonstrated experience supporting or launching Agile Release Trains (ARTs) and facilitating PI Planning at scale
- Strong hands-on experience with sprint capacity planning, velocity management, delivery forecasting, and dependency management
- Experience leading or contributing to Agile transformations at scale
- Scrum Master certification (CSM, SAFe SSM/SPC, or equivalent)
- Excellent facilitation, conflict resolution, and stakeholder management skills
- Strong communication, presentation, coaching, and leadership capabilities
Nice To Haves
- Experience at a digital agency strongly preferred, but not required
- Experience transitioning teams or organizations from Waterfall to Agile is a strong plus
Responsibilities
- Serve as Senior Scrum Master for multiple Agile teams across concurrent projects, facilitating all core Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
- Own sprint capacity planning across assigned teams, actively managing sprint velocity, commitments, and delivery predictability
- Track and maintain sprint deliverables aligned to PI Plan roadmaps, proactively identifying cross-project risks, dependencies, and delivery impacts
- Partner with Project Managers and cross-functional stakeholders to support delivery across multiple concurrent projects, ensuring alignment on priorities, timelines, and dependencies
- Lead and facilitate scaled Agile events, including PI Planning, cross-team planning, delivery synchronization, dependency management, and system-level Inspect & Adapt sessions
- Enable teams to adopt Lean thinking and flow-based delivery, leveraging Kanban practices and visual management to continuously optimize throughput and reduce bottlenecks
- Coach teams, leaders, and stakeholders on Lean, Agile, Scrum, and SAFe principles, driving higher levels of team autonomy, accountability, and performance
- Drive and facilitate effective retrospectives, ensuring continuous improvement actions are identified, owned, and executed
- Act as a change agent and mentor, supporting team maturity, organizational Agile adoption, and continuous improvement across the delivery organization
Benefits
- health, dental, vision, life, and disability insurance
- 401(k) plan that includes up to a 4% company match
- self-manage their personal time off
- opportunities for ongoing learning, mentorship, and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
