Senior Scrum Master (D365 / Power Platform)

Capgemini • Bridgewater, NJ

4h • Hybrid

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are seeking an experienced Senior Scrum Master to lead Agile delivery for a high-visibility engagement within the financial services domain. This role will operate within a hybrid Agile environment, supporting a single Scrum team while maintaining delivery accountability and close collaboration with client stakeholders and offshore teams. The ideal candidate brings strong experience in D365 / Power Platform implementations, along with the ability to guide teams, drive execution, and ensure alignment with business objectives.

Requirements

• 10+ years of overall IT experience, with at least 5+ years as a Scrum Master
• Experience supporting Microsoft Dynamics 365 (D365) and/or Power Platform implementations
• Strong experience working in hybrid Agile environments
• Demonstrated ability to drive delivery outcomes, not just facilitate ceremonies
• Experience working with cross-functional teams (engineering, QA, product, UX)
• Strong communication and stakeholder management skills, including interaction with Director-level stakeholders
• Experience with Agile tools such as JIRA and/or Azure DevOps

Nice To Haves

• Hands-on experience is a plus, but not required
• Experience in CRM and/or Contact Center environments (B2C)
• Scrum certifications (CSM, PSM, SAFe Scrum Master)
• Experience working in large enterprise environments

Responsibilities

• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Lead and support a Scrum team, ensuring alignment with sprint goals and delivery commitments
• Partner closely with Director-level client stakeholders to ensure transparency and alignment
• Drive delivery execution and take ownership of sprint outcomes
• Identify and remove impediments to maintain team velocity and performance
• Collaborate with Product Owners on backlog prioritization and user story readiness
• Track and report Agile metrics such as velocity, burndown, and sprint progress
• Support a hybrid Agile delivery model (Scrum combined with enterprise delivery practices)
• Work in close coordination with an offshore delivery lead to ensure aligned execution

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed