Senior Scrum Master - Local to Pittsburgh, PA

CGI•Pittsburgh, PA

20h•Onsite

About The Position

This position is located at the client site in Pittsburgh, Pennsylvania. CGI is seeking an experienced Agile Transformation Scrum Master (SPC) to drive organizational change, enable high-performing teams, and lead large-scale Agile transformations in complex enterprise environments. The role connects Agile delivery with healthcare transformation, data modernization, and enterprise change management. The Scrum Master partners with Product Owners, business leaders, technical teams, and other stakeholders to accelerate delivery and promote continuous improvement. The position calls for a servant leader who can coach teams, remove organizational impediments, improve Agile maturity, and influence change across teams and stakeholders. The role facilitates Agile delivery, coaches teams, leads continuous improvement, and supports program execution. It includes facilitating Scrum ceremonies; supporting sprint planning, capacity management, and release planning; coaching teams and stakeholders in Agile practices; managing risks, dependencies, and impediments; and producing regular delivery reports, dashboards, and performance metrics. The Scrum Master also facilitates improvement workshops, tracks action plans, evaluates release readiness, and prepares monthly Agile health summaries. CGI provides eligible professionals with benefits from their first day of employment. The role's estimated U.S. compensation range is $89,600 to $176,300. Employment offers are contingent on successfully completing a background investigation.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
At least 5 years of experience serving as a Scrum Master in Agile delivery environments.
At least 3 years supporting Agile transformation or organizational change initiatives.
Strong hands-on experience facilitating Scrum ceremonies and coaching Agile teams.
Experience supporting multiple cross-functional Scrum teams simultaneously.
Demonstrated ability to manage risks, dependencies, and impediments across teams.
Experience using Agile metrics to improve team performance and delivery outcomes.
Knowledge of Agile delivery frameworks, including Scrum, Kanban, and SAFe.
Experience creating executive-level status reports, dashboards, and delivery metrics.
Ability to influence stakeholders at all levels of an organization.
Excellent facilitation, communication, and conflict-resolution skills.
Strong servant leadership mindset.
Experience in enterprise technology, data, or digital transformation programs.
Experience within healthcare payer, provider, insurance, or healthcare technology organizations.
Understanding of healthcare business processes, regulatory environments, and enterprise transformation initiatives.
Exposure to healthcare data management programs and enterprise modernization efforts.
At least one of the following certifications: Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM).

Responsibilities

Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, sprint retrospectives, and backlog refinement.
Partner with Product Owners and delivery teams to establish sprint goals and commitments.
Support sprint planning and team capacity management.
Ensure Scrum and Agile best practices are applied consistently.
Coach Agile teams on Scrum principles, Agile frameworks, and delivery best practices.
Mentor Product Owners, stakeholders, and team members on Agile mindset and continuous improvement.
Drive Agile maturity improvements across teams and organizational stakeholders.
Support Agile transformation and adoption of Scaled Agile Framework (SAFe) practices.
Maintain impediment, risk, and dependency logs; identify delivery risks, blockers, and dependencies; and facilitate timely escalation and resolution.
Coordinate cross-functional teams to manage inter-team dependencies.
Prepare weekly Agile status reports covering sprint progress, delivery status, risks and blockers, dependencies, and upcoming milestones and activities.
Develop and maintain Agile delivery dashboards and reporting.
Track and report velocity, sprint burndown, sprint predictability, cycle time, and delivery trends.
Present Agile delivery insights to leadership and stakeholders.
Facilitate retrospectives and continuous improvement workshops; develop and maintain action plans, track initiatives through completion, and recommend process enhancements based on metrics and team feedback.
Conduct release readiness assessments, evaluate delivery health and release risks, and support release and deployment planning and coordination.
Position teams for successful program increments and releases.
Prepare monthly Agile Health Summary reports covering team velocity trends, sprint predictability, delivery performance, open risks and impediments, dependencies, improvement recommendations, team maturity, and release readiness.