Senior Scheduler (Full-time, Days)

Rochester Regional Health

9d•$18 - $21•Onsite

About The Position

As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system. This full-time position is located in the Neck & Head Center at 77 Sully's Trail 2nd Floor, Pittsford, NY 14534. The schedule is Monday-Friday, 8am-4:30pm, with 40 hours per week.

Requirements

Three (3) or more years of relevant healthcare experience
Strong analytical, computer, organizational, customer service, and communication skills
In lieu of a degree, an equivalent combination of education and experience will be considered

Nice To Haves

For the transportation departments, knowledge of IDX and CCS is beneficial

Responsibilities

Manage incoming calls, greet customers, take messages as necessary.
Sort and distribute incoming mail.
Review patient letters for accuracy and assure outgoing mail is ready for the mailroom.
Communicate any problems related to scheduling practices.
Answer phone and assure calls are forwarded to answering machine or alternate phone numbers.
Coordinate surgical scheduling for multiple physicians, including pre-admission history and physicals, diagnostic procedures, and in-house procedures.
Train others on scheduling.
Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed.
Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient.